The door is always open at the Brock house, and its warm, welcoming atmosphere says a lot about the woman who inhabits it. Caring and compassion are a way of life for Susan, whether she's ministering to others through her church, helping to raise funds for youth scholarships as a committee member of the Houston Rodeo, or assisting local charitable organizations. Helping others in need just seems to come naturally to this lively, energetic businesswoman - and it's a major factor in her success both personally and professionally.More Less
LISTENING AND LEARNING
For Susan, listening is a key part of learning about life - and about people. "That's the best way to help others," she says, "by taking the time to really listen to them and learn their needs." It's this compassionate approach that has made Susan not only exceptionally effective with people, but a highly skilled and intuitive problem solver. By learning as much as she can about a given situation, she's better equipped to effectively deal with it - and to experience positive results. That's why Susan has made listening and learning such an important element in her life.
A HERITAGE OF HELPING OTHERS
Susan was born in Birmingham, Alabama, but got to Houston, Texas as quickly as she could. Ask her where she learned her kindhearted, empathetic approach to life and she'll tell you through the example set by her parents and her grandmother. Her late father was a college professor who taught Susan the value of learning from life as well as education. She experienced the joys of Southern hospitality from her paternal grandmother, whose warm and welcoming heart extended to anyone who crossed her doorstep. She saw her mother go out of the way to help friends, family and others - both personally and as a counselor - and she followed in her footsteps by graduating cum laude with a B.A. in psychology and theology.
A LEGACY CONTINUED
It's no surprise to learn that Susan is carrying on that personal legacy of helping others in her career as a real estate professional. Every day she works closely with people to help them make the most of their home sale or purchase, and she does so by listening to what they say, learning their exact needs and helping them develop the perfect plan of action to achieve their goals. "Every person has expectations," she says, "and it's important to find out what those are. The best way to do so is to listen more than talk." That's exactly what Susan does when she helps someone buy or sell a home - she takes the time to listen to and learn their expectations and makes it her mission to not just meet them, but to exceed them.
ALWAYS LISTENING - ALWAYS LEARNING
As a Broker, Susan offers buyers and sellers alike the benefit of significant knowledge of the local real estate market. As a seasoned investor, she has the uniquely special capability to accurately assess both the value of a potential property, as well as a wealth of knowledge about and resources for repairs and upgrades. Buyers and sellers who work with Susan know they can count on her to keep them informed of the status of their transaction, and they benefit from her use of the latest in telecommunications and computer technology to do so.
Because she's always listening and learning new ways to more effectively meet their needs, clients who work with Susan can rest assured that the entire process will go smoothly. "If there's a way I can make the transition of a move easier for my clients," says Susan, "I'll do it." If you're considering the sale, purchase or rental of a home or investment property in Houston, call on the professional who truly listens to your needs - Susan Brock. You can count on the best results from Susan because She Listens. Call her today for a complimentary consultation.