Bruce Jay's representatives are unresponsive to calls. They just don't return telephone calls. They also don't perform proper repairs and based on the several times they visited the property I rent, I wonder if their contractors are licensed. On one occasion, the contractor arrived to performing repairs to the kitchen plumbing and in his hand were images copied from the Internet, showing how to remove and install pipes.
If you are considering contracting this company, do your homework and conduct an extensive search to see what people have to say about the company.