I had a really great experience with CBC. I had reservations about refinancing my home online without meeting anyone in person, but Greg Lavellee was tremendous to work with. He immediately made me feel comfortable about working through the process online and his website with his bio and picture was very helpful in helping me to know who I was working with. Within a few hours he had sent me all of the online forms for my application, gave me a secure email to provide all of my confidential documents, and then followed up immediately when I had questions. Within a few days a local appraiser was at my house and the appraisal came back the next day. Several days later the underwriters had approved the loan and I immediately received a call on Monday from the Title company to set up a time to close on Wednesday. The Notary brought the papers to my house and my wife and I signed them all within an hour.
Overall, I have financed or refinanced a home on 8 different occasions and this was by far the best experience I have ever had. The whole process took less than two weeks, I got a fantastic rate, there were no surprises (other than good things) and the service and follow up was first class. Great Job Greg and Dondy. If you need a testimonial for your website. LinkedIn or any marketing piece I will be happy to provide.
They are are very professional, once they look up your paperwork they can tell you if you are qualify or not , so that you dont have to go back and forth, they know what they are doing, i will use them on next purchase as well...
Jennifer Jones was professional, attentive and willing to work with us during our application process. I would highly recommend working with her to anyone seeking services related to the mortgage business. We were very happy with the results!
I received professional level of service regarding this experience. The agent was always available, responded in timely manner and was really helpful from start to end. She was clear about each step and provided detailed information for any type of question. This was my first home purchase experience and I was basically a rookie. Agent walked me trough details of options regarding the mortgage type, down-payment, insurance, HOA details, what I should expect and what I should be cautious about at a level that I can easily understand and take action. Overall I am really satisfied with the service that I received from CBC and specifically my agent Jennifer Jones. I would definitely recommend her to friends and family members for the future purchases.
Jennifer Jones at CBC National Bank was an absolute Godsend! I had a unique situation which required complete comprehension and considerable expertise, and Jennifer provided both, and more. Jennifer and Rhonda Gilbert assisted me through the origination, processing and closure of the refinance of a Rental Property which was initially a VA -backed Residence Mortgage. Their combined experience and professional guidance has allowed me to maximize the use of my available assets and benefits; which makes my family's future brighter , our Real Estate options more clear, and helps to solidify our financial security.
This Retired U.S. Army Soldier intends to make the most of his new-found Subject Matter Experts (SMEs, in my old vernacular) at CBC National Bank; Jennifer Jones and Rhonda Gilbert.
We were recommended to use this company by a friend and were not disappointed. They were fast, knowledgeable, accessible, and gave us the best deal we could find. They were on top of things and even received a compliment from the closing attorney.
Jennifer Jones, she is the BEST mortgage advisor I have ver worked with. Highly experienced, very knowledgeable, upfront. She kept every promised she made and only stated what she can do. We had a very quick and seamless process.
Definitely recommend her.
I applied for a VA loan and my previous business situation caused some complications. Jennifer did an excellent job to understand my unique situation and worked hard to find solution. I'm not sure if anyone else would have been willing to take the extra time to make loan work out. She also provided daily quotes on interest rates so that we could maximize our loan. I recommend her highly for anyone seeking a loan.
Jennifer Jones was extremely helpful to me in resolving several issues that came up. She responsive when I called with questions, and promptly returned my calls. She sheparded my application through underwriting getting it approved on time even though the time was limited.