CC Underwood ReviewsCC Underwood
owner/realtor (7 years experience)
15 Recent Sales (last 12 months)
Buyer's Agent, Listing Agent, Foreclosure, Short-Sale
05/18/2013 - user8282121
We connected, but it did not work out. Looking in Mandarin, Jacksonville, FL 32223
Response from CC on 05/24/2013
Dear user, first let me apologize for your negative experience with my team. I am the team leader and I accept responsibility for myself and my team. I do not know where the breakdown was and as the team leader I wish either the team member or myself were given the opportunity to address the issue when it arose so that we could professionally and quickly get the problem resolved.As professionals we are always learning and we will certainly use your comment here in a positive way and put an even higher focus on our clients. I wish you the best of luck in finding a home and if there is anyway I can correct this to make it right I will.