Before meeting Carmen, I was very skeptical about realtors in general. They are usually not helpful, not informed, not engaged, and just end up costing me money for nothing. Carmen has shown me how useful a realtor agent can be. Carmen is very knowledgable of the processes, has the necessary connections, and will not hesitate to pick up the phone or send an email to get things done. She does everything she can to protect your rights. She is very detail-oriented, yet also laid-back enough to turn the stressful times into a pleasant experience. She can be a real estate agent to give you professional advice, or a sincere friend to honestly say what she thinks, depending on the situation. My wife and I are eternally grateful for Carmen, since we simply would have given up on the condo we bought, if it wasn't for her. By thinking out of the box, she was able to produce solutions that we did not know existed, and made sure that we were 100% satisfied and happy about our purchase. Also, she utilizes her staff at Weichert very well to ensure a smooth process. If you are thinking of buying a home, and especially if you are a first-time buyer, I would absolutely recommend Carmen as a real-estate agent. It was an excellent choice for us!!!