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Caroline York Mortell

Zillow All Star

The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.

Premier Agent

6 Recent Sales (last 12 months)

ABR, SRES, RSPS, CNE, Broker (11 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Staging

Ratings & Reviews

Caroline is a true professional. Her response time is untouchable and her knowledge of the industry is impressive. I would feel confident in recommending her to help handle any of my friends real estate needs. I will use Caroline again for sure.

  

05/14/2015 - ceeeff
Showed home in 2015 in Historic Old Northeast, Saint Petersburg, FL 33701.

Caroline is a true professional. Her response time is untouchable and her knowledge of the industry is impressive. I would feel confident in recommending her to help handle any of my friends real estate needs. I will use Caroline again for sure.

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Response from Caroline on 05/15/2015

Thank you for your kind words. They are greatly appreciated.

 

  

02/10/2013 - user8062744
We connected, but it did not work out.

Caroline is the most knowlegeable, masterful, responsive, and expert professional I have known. She applies herself to every challenge she accepts and I am forever impressed by her acumen and intelligence. Just knowing her will change your life.

Jonathan Rose, Attorney Miami Beach, FL 33139

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Response from Caroline on 04/18/2015

Thank you for your kind and generous words. Caroline

 

  

08/27/2011 - dia4
Helped me rent a home in Greater Pinellas Point, Saint Petersburg, FL 33705.

I had a pleasant time. Mrs York was very informative and very patient when explaining about buying a home. She was very helpful.

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Response from Caroline

 

  

08/27/2011 - gibsoncg
Showed home in 2011 in Historic Old Northeast, Saint Petersburg, FL 33704.

We're still looking for our home!!! She is tremendously helpful on all levels!

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Response from Caroline

 

  

07/24/2011 - helensdaughter
Showed home in 2011 in Greater Pinellas Point, Saint Petersburg, FL 33705.

I found her open and honest. She listened to my needs and wants, and gave good advice. She was cordial, professional, and encouraging without being pushy. I felt comfortable with her - she was finding me a home, not selling a house. She is one of the best realtors with whom I have dealt.

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Response from Caroline

 

  

05/03/2011 - sarahhaan
We connected, but it did not work out. Looking in Saint Petersburg, FL

My husband are moving to St. Petersburg from the Chicago area. We were in St. Pete for the weekend and asked Caroline to show us available apartments/condos for rent. She sent us a very minimal list, and many of the properties did not even match the criteria we listed. On the morning of our scheduled meeting with Caroline, she failed to show up. She did not call or email. We had to go to her office and have one of her co-workers contact her. She claimed to have told us there were no available properties, which she never did. Her co-worker told her we never received that information from her. Days later, we still have not received any sort of apology. Even after knowing of the error on her part, she still failed to meet us, despite knowing we were only in town for the weekend. The day before all of this, I independently set up showings of available properties to rent. We saw approximately 15 properties that day. We would not recommend Caroline to anyone. We will never work with her again.

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Response from Caroline on 05/07/2011

Mrs. Haan is right to be appalled. I scheduled six properties to see last Saturday. Thursday the properties were no longer available. I sent an e-mail but did not confirm. I told them to look at apts. Personal issues cannot be explained to others. Since this was completely out of character which they could not know since we had never met I do not disagree with their evaluation. But this is not how I work with clients 99.999% of time. I apologize sincerely to Mr. and Mrs. Haan.

 

  

03/26/2011 - elizabethkap
Bought a Condo home in 2011 for approximately $50K in Saint Petersburg, FL.

It was a pleasure working with Caroline York, who represented me in my recent purchase of a condo in St Petersburg, Fl.

Caroline guided me through the entire process, from searching for condos to making the offer and closing the deal. I credit her with a smooth, stress-free home-buying experience.

This was my third purchase of property, and never have I had such a pleasurable experience. Caroline is savvy, personable and knows the market inside and out.

I gave Caroline and her expertise a 5-star rating and I recommend her highly to everyonea

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02/08/2011 - stpetecondo
Bought a Single Family home in 2011 for approximately $250K in Downtown, Saint Petersburg, FL.

Personable, efficient and thorough - even at the closing she kept her eye on the details. An A+ experience

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02/07/2011 - CKDEWD
Bought a Single Family home in 2010 for approximately $250K in North East Park, Saint Petersburg, FL.

Caroline is a very knowledgeable and professional realtor who I would highly recommend. She helped my husband and I find a rental and then our family home a year later. During the home purchase Caroline patiently showed us numerous properties and guided us through the buying process. She quickly responded to voicemail and email that other agents would take their time with. Caroline's negotiating skills and understanding of contracts significantly helped secure a home purchase that we felt comfortable and confident in. There are many agents out there but few like Caroline York.

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Response from Caroline on 02/08/2011

Thank you for the wonderful review. I am glad that everything is working out so well for you in your new home. And I can't wait to meet the new guy in your life!