We were SO fortunate to have had Cindy as our realtor. When we started looking for a home, we were not certain what exactly we wanted, how much we could afford to spend, or how to go about trying to find something. Cindy was remarkably thorough, professional, patient, and thoughtful. She walked us through the process, had a long meeting to tell us both what we could expect from her, and to get a better idea of what we were looking for.
Despite all the talk of a "buyer's market", we found it was anything but - there is a lot of competition for moderately priced houses in good, walkable neighborhoods. Cindy was great about showing us anything we even vaguely wanted to see, and being able to point out pluses (and minuses) of properties that we would not have noted on our own. And when it came down to dealing with sellers - she was absolutely perfect! She was simultaneously firm yet reasonable, and I have absolutely no doubt that without her we would never have gotten the incredible house we are now moving into. She knows the market, she knows the neighborhoods, and she knows how to make people comfortable. We really could not be more impressed.
One final note - she also donates to (and participates) in Big Brothers/Big Sisters - nice to know that she is not just a great realtor, but a great person!