As a first-time homebuyer unsure about what to expect in Somerville and Cambridge during the summer buying season, Charles Cherney helped me navigate all aspects of my search and clearly explained what I needed to do at each step in the process. His responsiveness (often responding to my emails within minutes) was critical in a market where timing can make or break a bid. He checked-in with me regularly, suggested properties throughout the search, and provided valuable guidance on making my bids competitive. After 4 months, my third bid was accepted, and the process until closing went smoothly. I would highly recommend Charles to any other first-time home buyers searching in Somerville and Cambridge.