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Charles Stephens Reviews

Charles Stephens
Realtor, GRI (5 years experience)


Buyer's Agent, Listing Agent, Relocation, Foreclosure

- Highly likely to recommend
04/07/2014 - marvinparker8
Bought a Single Family home in 2014 in Round Rock, TX.
We relocated to the Austinn area from Ohio. Charles was assign as our agent. From the start he made both of us fell comfortable. Charles is a very patient person adnd that was a tremendous plus for us. Our home in Ohio sold faster than we anticipated and we had a close date of less than 30 days. To complicate matters I had to travel for work, so we not able to get to Austin to look for many homes. We reviewed online and picked 20 homes. We we arrived in Austin we had on 20 days left to close on our home. Charles reviewed our list of 20 homes, spoke to us what we were really looking for and started us on our search that day. Every home we looked at fit our criteria, and we found the home for us by the 6th home. We made an offer and it was accepted. Since we could not come back from Ohio for the inspection, Charles stated he would take care of the inspection for us. And he found some things that probably we would have missed. Charles was able to help facilitate through the mortgage process from the Austin end. Charles just made everything so easy for us. We drove from Ohio to Austin (18 hours) and guess who was there when we arrived (CHARLES). He is absolutely the best agent. Since we are new to Texas, he gave us all of the pointers we needed for shopping, grocery, DMV and some unique things about Texas.By the way, we sold our home in Ohio and closed on our home in Texas in less than 20 days. we could not have done this without Charles. We could not recommend Charles enough and would absolutely suggest any home buyers work with him to find a house that's perfect for you.
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- Highly likely to recommend
05/31/2012 - user2096059
Bought a Single Family home in 2012 in Austin, TX.
Words cannot explain how great of a job and how much gratitude me and my husband have for Charles as our realtor. We were first time home buyers that relocated from out of state, and were completely clueless on how the home-buying process worked. He was in constant communication with us and left no room for doubt. Charles was readily available when we needed him and went above and beyond our expectations. He asked probing questions for the seller we would have never thought to ask. He was able to talk the price down to fit our budget. Taking into consideration all our expectations we had in a home, after just 2 days of walk-thrus, we found the perfect house for us. And the excellent service didn't stop there. You would think that after the closing of the home is complete, that is the last you'll ever hear from your realtor. But not with Charles. We encountered 2 repair issues preceeding the closing, and Charles was there to use his extensive knowlege and skills in this business and worked with our home warranty insurance to cover both claims they initially denied. If you need a realtor that is trustworthy, reliable, efficient, experienced, and well-informed, look no further! Charles is your guy!
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- Highly likely to recommend
03/05/2012 - user111933
Bought a Other home in 2011 in Central East Austin, Austin, TX.
Charles was amazing. I moved to Austin about 12 months before I purchased the home and I knew very little about so many things when it came to Austin. Charles was able to answer every question I had and also the questions I never considered. The property that I purchase was a complicated one because it was changing from a rental to a condo association but it never seemed complicated because Charles eased me through the entire process. My closing was scheduled finally and the week prior to closing Charles had a previously planned vacation, but even when he was half way across the country I never felt like he was away as he field questions and dealt with last minute changes let he was sitting in his office. It was a real pleasure working with him, not only because he did a fabulous job but because he is a real person. I would and do recommend him to anyone I know who is purchasing a home.
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Professional Information
Charles Stephens
Prudential Texas Realty
3303 Northland Dr., Ste. 100
Austin, TX  78731
(512) 483-6000Click to view
(512) 287-9304Click to view
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Charles J. Stephens
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