If there was an option for 6 stars in the above categories, Charlotte would get it from me. She helped me find a home at a very low price, in a nicer area, and in better condition than I could have ever guessed. She won't let you "settle" for something because it's the 11th thing you've looked at in 2 weeks and regardless of my odd wants/requirements, crazy silly questions at 11:30pm, and low budget, I felt literally like I was her only client. We didn't go through the whole "if you want anything worth living in you need to spend X." She worked to my budget and never questioned my sanity. I don't know how she manages to find time for everyone but she's very good at it. No rain checks, never late, everything was super professional. I will absolutely be hiring her again next time around.