Cindy is an outstanding realtor in every possible way. We met her through one of our friends, who was also helped by Cindy to by their house. Since this was our first time buying a house, we didn't know much about the process when we first met her. She walked us through the whole process on that first day from searching for a house to getting a mortgage qualification to finally closing the deal. We worked with her for about 5 months until we found our dream home. During that 5 months, she was always just a phone call away. Whenever we wanted to contact her, she would always be at hand either via phone call, text messages or emails. She would respond to us promptly always. She has all the qualities of a great realtor - outstanding service, great knowledge on the whole process and the market, great communication and negotiation skills. She was always very flexible when we went to look at houses, always concerned about our 2 small kids and they love "Cindy Aunty" very much. We had to go through 2 failed attempts before we finally found our dream home. We had to face problems from the sellers during attorney review in both the failed attempts. She helped us through both those very stressful times. I remember after the 2nd time we were almost on the verge of giving up buying a house this year, when she had a talk with us and told us "3rd time is the charm" and told us that she will help us find our dream home very soon. A week or so after this she found it for us. From searching for a house, to going through the attorney review to getting our mortgage to finally closing the deal, she was with us. Even when it was something to do with our attorney or our lending officer, she would step in and help us to contact them or talk to them for us. In short, she did everything possible to help us find and own our dream home. Even after we bought our new home, she went out of her way to help us. Cindy is not just a great realtor, but also a wonderful person. We would highly recommend her to anyone we know who wants to buy a house.