We are a military family who had short notice that we would be moving to the Ft. Carson area. We had been looking on Zillow and decided to email Matt due to all the great reviews. He was quick to respond (all the time) by text and email. We booked a flight for that weekend to go house hunting for 2 days and Matt accommodated us perfectly. We sent him a list of places we liked from Zillow and he showed us a lot of places on our list and places he thought we would like. Some of the places we liked weren't in good areas and he was quick to let us know which parts of town were safe and which places to avoid (much appreciated!). We found a great townhouse (2nd place we saw and he even took us back there the 2nd day for another look) in our price range with everything on our list of "desires and needs". This was our first time buying a place and we were pretty oblivious to the process but Matt ensured we understood everything. We communicated on a daily basis, completed online paperwork, and he worked with all other players of the buying process (mortgage lender, insurance company, etc.). Matt was able to move our closing date up almost a week - we had been living in a hotel for about a week so this was awesome. The total process from house hunting to closing was 3 weeks. Overall, Matt was friendly, knowledgable, and quick!