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Chris Brown Reviews

Chris Brown
Certified Mortgage Planning Special (12 years experience)

Specialties:

Purchase Loan, Refinancing, Mortgage Planning

 
- Highly likely to recommend
05/15/2014 - rgevero72
Closed purchase loan. Sanford, FL
Words cannot describe my experience with Chris and team. They were on top of everything from day one all the way to close date. Everyone's very professional and they take pride of what they do. I personally want to thank Chris for his hard work and dedication to his customers. Thanks again Chris!
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Response from Chris on 05/16/2014
When folks come and rely on our expertise and guidance, it surely humbling. Thank you asking for our advice and I couldn't be happier that it paid off so richly. Congratulations to you both AND your new addition to the family!

 

- Highly likely to recommend
04/29/2014 - dreed492
Closed purchase loan. Winter Springs, FL
The most difficult part in buying my home was filtering the overwhelming amount of information into something understandable and useful. As a lender, Chris and his team were available and communicative through every step making the process far less stressful. My financial options were clear and effectively communicated in the ways I needed.

I was never wasting time pouring through mountains of nebulous paperwork without a guide or left without someone to answer a question. Further, their pre-approval process was fundamental in helping me narrow down the scope of my search for a house that was within my budget.
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Response from Chris on 06/11/2014
Getting financing in the New World of Financing can be daunting. Thank you for recognizing our attention to detail and setting proper expectation. Experience shows that makes one's experience so much smoother - even in an environment that isn't known for its smoothness. =0)

 

- Highly likely to recommend
04/19/2014 - user8548075
Closed purchase loan. Winter Park, FL
Chris and his team made the home-buying process super easy and we couldn't be happier with our experience with them!

We always appreciated Chris' "Tuesday Update" and the fact that he took time out of his busy schedule to come to our closing meant a lot to both of us. If you are looking for a professional, knowledgeable, and caring mortgage team, look no further! Chris and his team are THE BEST!
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Response from Chris on 06/11/2014
Gratitude is such a cooool emotion. Having folks like you that express it throughout the process makes what we do such a joy. Thank YOU for being an awesome family to serve.

 

- Highly likely to recommend
03/12/2014 - jkjr416
Closed purchase loan. Winter Springs, FL
From start to finish, Chris Brown and the rest of the team were on top of it! They informed us throughout the whole process with "Tuesday updates"...and even if there was no news to report, it was nice to hear from them. They walked us through the mortgage process and they were always available to answer any questions we had. Such a great team of people to work with and I would highly recommend their services!!
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Response from Chris on 06/11/2014
Your endorsement is greatly appreciated - communication is key and I am glad you like the frequent 'heads up' on where things are every week. Keep being great!

 

- Highly likely to recommend
03/07/2014 - user4132323
We connected, but it did not work out. Looking in Apopka, FL
I called Chris because I was looking for financing one property. Even when he did not have the product I needed he tried his best to find somebody else who could provide the service.

I asked him other technical questions and he was absolutely honest and provided me the best of his knowledge, I recommend him to anyone who is looking for residential properties.

Definitely you do not find people like him everyday
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Response from Chris on 06/11/2014
Endorsements from folks that we ultimately could not help and unique and appreciated. Our commitment is: "To offer our best advice every time - even when that means not using us, or to do nothing at all." What folks ultimately choose to do is up to them of course, but we find great peace in knowing that our advice is sound and trusted. Thank you for taking the time to write a review for us even though we were not the right people to help you.

 

- Highly likely to recommend
02/19/2014 - gatorgirlkj3355
Closed purchase loan.
We would strongly encourage anyone looking to purchase a home to contact Chris Brown and the CMP team. Chris was willing to answer questions, review documents, and share advice BEFORE we made the decision to work with him. We were impressed that 'educating' us was more of a priority for Chris then securing a new client. In fact, at one point, when we thought it would be necessary to use the "builder approved" mortgage company, Chris unselfishly referred us to a competitor. Fortunately we were able to make Chris Brown 'our mortgage guy' and haven't been disappointed. We truly appreciate his accessibility, his knowledge of the industry and the maze of paperwork and procedures. We have found him to be a man of integrity and honest to a fault. Chris definitely puts the client first!
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Response from Chris on 06/11/2014
Thank you and we are so excited to have had our unselfish advice turn back around and allow us to ultimately work together! God is good. =0)

 

- Highly likely to recommend
12/30/2013 - user6496551
Closed purchase loan. Winter Garden, FL
First, let me begin by saying that I hardly ever write reviews but was compelled to do so because of the outstanding service I received from Chris Brown and his team at Certified Mortgage Planners. I was a first time home buyer so the process was very daunting as I've heard horror stories, with people just blindly signing documents that they didn't quite understand. That was definitely NOT the case with me. Before I even decided to go with Chris as my mortgage lender, he went above and beyond to help me understand the lending process because I had been previously misled with another lender. I knew that obtaining my business was important but he went an extra few miles in clarifying different things for me before I even signed on with him. For me, that was ultimately what influenced me to go with his team; I knew he'd do that and more to get me financing for the home I was to ultimately choose. In addition to Chris astuteness, I was also very impressed by Julie, Lori, and Cherie in terms of how personable they were. I didn't feel like i was interacting with mere office staff, but close acquaintances who all were working diligently on my behalf to get the lender what they needed in a timely fashion. I got frequent updates on the process, as my weekly updates from Chris, as well as the cute but informative and personalized videos explaining what milestone we'd reached and what to expect next. Chris Brown and his team aren't only very competent and excellent at what they do, they serve with a kindness which is hard to find. So often, once one's business has been ascertained, kindness and genuine mutual respect seems to take a backseat. I honestly felt that all were looking out for my best interest.
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Response from Chris on 06/11/2014
oh, my... it is rare... but I am speechless! =0)

 

- Highly likely to recommend
11/12/2013 - Kristy Stevenson
Closed purchase loan.
Chris Brown kept in constant communication with me throughout the entire process. He always went that extra mile to make sure we were happy with how things were going and taking his time going through all the options for the loan to find the one that would serve us best, always keeping our best interests in mind! Chris Brown & team always listened to every question & concern I had and immediately acted to give me concise answers. His honesty and willingness to go the extra mile for my family and always having our best interests at heart is something I have never experienced with a lender before. Would highly recommend!
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Response from Chris on 11/13/2013
Working with clients like you is so rewarding, Kristy. There is no greater honor than working with the same clients time and time again - I think our first experience together was OVER 10 YEARS AGO. Thank you for continuing to trust me. =0)

 

- Highly likely to recommend
11/09/2013 - user02823244
Closed purchase loan. Minneola, FL
If I could give 6 stars I would. In every aspect, Chris Brown and his team at Certified Mortgage Planners are beyond awesome. We just closed on our first home yesterday and I can tell you that the service and attention that we received was PHENOMENAL. I was referred to Chris by a friend and it was the best decision we could have made as first time home buyers. Chris and his team worked diligently to find us a loan that worked for us, at a great rate. They kept us up to date in each step of the process speaking with us constantly throughout until were setting at the table to close (the lady handling the closing even commented that the paperwork was flawless and that she "never" receives a packet put together so well, complete, and it arrived early for her review). Chris and his people really are a top notch team of professionals that will work with you and will get the job done with as little headache as I would imagine possible. It was a wonderful experience. Very much different that what we expected going in. Do yourself a huge favor and employ Chris and his team to work for you. You will be so happy that you did. They truly are the best!!
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Response from Chris on 11/11/2013
Wow ?????? stars? - what an amazing testimonial. We couldn't be happier that you, the agents, and even the title folks were so pleased with our efforts. Enjoy your new home!

 

- Highly likely to recommend
10/30/2013 - mmenard
Closed refinance loan. Longwood, FL
Best experience ever. Life changing, Chris saved me $500 a month. Very professional, great communication and an all around great guy. He knew all of the ins and outs of HARP and helped when other large lenders could not. He was always available for questions throughout the whole process. Even after we closed he still keeps in touch. You don't find this kind of customer service anymore. I don't write reviews and was compelled to share.
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Response from Chris on 11/02/2013
Matt I wish that I could take full credit for your experience and your savings, but truth be told - the team is most deserving of your kindness and praise. =0) Thank you for sharing your glowing endorsement of our focus on World-class Service.

 

Professional Information
Address:
Certified Mortgage Planners
1331 S International Pkwy #2251
Lake Mary, FL  32746
Office:
(407) 367-2974Click to view
 
Fax:
(800) 562-6427Click to view
 
Websites:
Website
 
, Blog
 
,
 
,
 
, LinkedIn
 
Advice posts:
4
Screen name:
ComprehensiveAdvisor
Member since:
09/26/2008
NMLS #:
  • 303797
Chris Brown's Video