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Profile picture for ConsumerDirect

ConsumerDirect

Confirmed Lender

Director, Online Lending, NMLS, FDIC License (109 years experience)

Specialties:
Purchase Loan,
Refinancing,
Home Equity,
Mortgage Planning

Add personality to your profile! Tell the community about yourself, your home, and your profession.

ConsumerDirect Mortgage, A Division of FirstBank is a national Direct to Consumer Mortgage Lender. Our goal is simple, provide the lowest total cost loan package to our customers everyday with white glove service from start to finish. We do that by utilizing specialized mortgage technology and loan automation allowing us to do more with less. Because our business model requires less overhead to operate, we are able to pass that saving to our customers giving us the ability to offer rates that fall below the national average.

• FDIC Insured Bank
• $2+ Billion in Total Assets
• 5 Star Lender Rating on Zillow.com
• 5 Star Lender Rating on LendingTree.com
• A+ Better Business Bureau Accredited Business
• Bankrate.com Approved Certified Lender
• Fannie, Freddie, Jumbo, FHA and VA Lending
• Freddie Mac Direct Seller/Servicer
• Fannie Mae Direct Seller/Servicer
• 100% Paperless Loan Originator
• Purchase, Refinance and Construction Financing
• HARP Programs for Underwater Homeowners
• Director/Board Member - Mortgage Bankers Association of Florida

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Ratings & Reviews

  
 

01/19/2015 - user542456
Closed refinance loan.

I was initially skeptical because I never worked with an on-line mortgage broker. As a result, I had an endless supply of questions about the process and about the company. John was very informative and more importantly, extremely patient which helped ease my concerns. It also helped to know that Consumer Direct is a division of First Bank.

In the end, I got an extremely good rate and the process was seamless. All of the people I worked with were very helpful, but John in particular was excellent and was available at almost any time of day, either by phone or email.

I would definitely recommend Consumer Direct.
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Response from ConsumerDirect

 

  

01/18/2015 - user99063473
Closed purchase loan. Austin, TX

very quick phone calls from lender after my online request. the loan officer is responsive 7 days a week. the lowest rate and fees at the time. very easy web portal to upload files.

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Response from ConsumerDirect

 

  

01/02/2015 - nebasch
Closed purchase loan. Over-The-Rhine, Cincinnati, OH

Consumer Direct provided a great rate and solid customer service experience. Their team was often available at all hours to meet my needs. Thank you!

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Response from ConsumerDirect

 

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