My wife and I were confused with a situation I had with a home and equitity loan and didn't know who to look to for help. I posted a question in the Zillow forum and Justin Sheftell immediately responded and offered to discuss our situation further. He explained in detail our options and made sure to explain it in a manner that I didn't need to run out and purchase "refi for dummies". We elected to proceed with a refi with Justin and he made it an enjoyable experience! He never pressured us or used any sales tactics to get us to make uninformed decisions. We had some delays on our behalf and he respected that again letting us take the time we needed. I would absolutley recommend that anyone looking for financing, contact Justin and see what he can do for you. It doesn't cost anything to ask questions. He helped us when we thought we had no options. Thanks Justin!!!