Profile picture for Justin Sheftell

Justin Sheftell Reviews

Justin Sheftell
Director of Sales (12 years experience)


Refinancing, HARP 2.0, Refi Plus, Open Access

- Highly likely to recommend
02/03/2014 - mike cresap
Closed refinance loan. Fontana, CA
Working with Justin on my refinance was a very pleasurable experience. He worked with me on everything needed and made it very convenient. He also took the time to answer all my questions in a timely manner. From the start of the process to the end was just over 3 weeks and during the entire process Justin was accessible. I never had to wait long for any updates and he kept me up to speed during the entire process. I will definetly use Justin for any of future mortgage needs.
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- Highly likely to recommend
01/27/2014 - trickybird9
Closed refinance loan. North Long Beach, Long Beach, CA
Justin is an excellent broker he helped us secure our loan which no one else seemed able or willing to do. He was accessible for our constant queries. Would not hesitate to recommend him and his services.
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- Highly likely to recommend
12/31/2013 - user09744623
Closed purchase loan. Carson, CA
What can I say...this guy was a dream to work with. I have owned 6 homes...all of which have been partially financed. Nobody holds a candle to Justin. He knows his stuff, usually responded to my inquiries within minutes, and understands the process better than anyone I've ever worked with. Prior to contacting Justin, I had tried to secure financing with multiple other brokers. I had recently paid off a chapter 13 bankruptcy early, had decent credit and a large amount to put down on a home. I tried and tried and everyone told me the same have to wait 2 years, you have to wait 2 years. Justin was the only one the understood the FHA process enough to lead me through a manual underwrite. I just closed on my home in California. When I buy another home, I wouldn't even consider working with anyone else. Thanks Justin!


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- Highly likely to recommend
12/27/2013 - user27177304
Closed refinance loan. Southside Park, Sacramento, CA
Justin did an amazing job helping me to refinance my investment property. The loan was a little tricky because I had some credit issues. I also wanted to close quickly in order to skip payments. Justin was friendly through it all and on top of every detail. I highly recommend Justin and his team.
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- Highly likely to recommend
10/29/2013 - Jody vaclav
Closed refinance loan. Playa Del Rey, Playa Del Rey, CA
Justin was SO helpful!! He kept vigilant on my credit rating and property values searching for the best loan that we could get. He even found government programs that inevitably helped my situation. I couldn't have asked for a better guide through these mazes of loan applications.
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- Highly likely to recommend
09/17/2013 - user5241721
We connected, but it did not work out. Looking in Blossom Valley, San Jose, CA 95136
Justin not only responded immediately to my email (multiple times) but he provided all the information I needed to make the best decision for me. When I said telephone tag would be tough due to my job he willingly communicated with me via email. His knowledge was superb, and he advice sound! I know I will use Justin for my mortgage needs!
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- Highly likely to recommend
09/14/2013 - SoCalEng
Closed refinance loan. Beaumont, CA
Justin was able to get a HARP loan for our primary residence. He was extremely knowledgable and helpful the entire time. We had an incorrect reporting on our 2nd mortgage that proved challenging. He was able to find a lender to work with the incorrect reporting and get the mortgage funded. He put in an extensive amount of effort and was always helpful and extremely responsive. I highly recommend Justin!
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- Highly likely to recommend
08/20/2013 - Phil Z
Closed refinance loan. Sherman Oaks, Sherman Oaks, CA
Let me just start by saying that I am in real estate business and I had never met anyone as more professional, knowledgable, and accommodating that Justin. He is a true professional and pays attention to detail. Justin helped me refi my home through harp 2.0 and the loan was closed is 8 days! Yes that is right, 8 days am not your typical 45 day process. He helped me navigate through complex issues with credit agencies, requirements, and documentation. He is truly a true professional that is customer centric. Highly recommend!!!!
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- Highly likely to recommend
08/06/2013 - user0165769
Closed refinance loan. Winchester, CA
Justin is AMAZING. Extremely professional, follows up constantly, you are never in a position of not knowing what is currently going on and what is coming up/needed next. 3 days into the process I had already recommended Justin to a friend of mine that was also looking to have a re-fi done. Very knowledgeable. Was able to answer any question I had for him and his replies were incredibly fast. Look no further.....Justin is your guy!
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- Highly likely to recommend
08/04/2013 - user20658035
Closed refinance loan. Rancho Cordova, CA
I stumbled upon Justin's profile while looking for HARP 2.0 refi information on Zillow. After reading all the positive reviews about Justin, I decided to give him a try. Although I wasn't very familiar with the refi process, he made the refinancing process very smooth and easy. He always kept me up to date on what was going on, and what options were available via phone and e-mail, which I loved. He also was always very accessible and responsive. Even though the prospect of getting a refi looked bleak at first given my financial situation, Justin came through and did his best to help me achieve my goals. As a result, I was able to get a good 30 yr fixed rate with minimal out of pocket costs. I highly recommend Justin, and I am very happy and satisfied with the work he did for me and my family. Big thanks to Justin, and will definitely use him again if I need his service again in the future.
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Professional Information
Justin Sheftell
Courtesy Mortgage
2615 Camino Del Rio S
San Diego, CA  92108
Advice posts:
Screen name:
Courtesy Mortgage
Member since:
  • 287667