My husband and I used Crystal in 2013 to purchase a home in DC and she exceeded every expectation we had for a realtor. This was not our first home purchase, but it was a completely different experience thanks to Crystal. Her knowledge of DC neighborhoods and market trends was impressive, and her ability to take that knowledge and match it with our needs and budget was incredibly valuable. She had an eagle eye when we toured homes, noticing things and pointing out things that we never would have been aware of otherwise.
We ran in to a few problems with our home after the purchase, and despite the fact the transaction was over and done Crystal assisted us every step of the way in dealing with the developer to address our concerns. It still amazes us the significant amount of time and effort she put in to ensure our concerns were addressed satisfactorily given the transaction was over...you would not see that with many agents.
We recommend Crystal with the absolute highest of confidence to all our friends and coworkers. You truly cannot find a better agent and we feel so lucky to have worked with her.