In April 2012, I was lucky enough to meet Crystal Taylor, who would be my assigned agent from RE/MAX. Her dedication, responsiveness, enthusiasm, and level of customer service are unparalleled. Over the course of our contract, Crystal became more than my realtor: she became my best friend. I could always count on her for anything I needed, and I always looked forward to our (almost) daily phone calls. She has been a pleasure to work with, and RE/MAX is very fortunate to have an asset with such passion and personality. I will truly miss working with Crystal, but am incredibly grateful for her abilities and constant effort put forth to close on my townhouse. Her name is definitely one I would recommend to anyone and everyone I know who is looking for a realtor who makes one of the most stressful life situations so much easier.
Bought a Multi Family home in 2012 for approximately $250K in The Museum District, Richmond, VA.
Crystal always made herself available whenever I wanted to look at houses and was able to set up appointments that coordinated with my schedule. My phone calls and emails were always promptly returned. She was very informative about the different areas of Richmond, ensuring that I found a home in a suitable location.
I would definitely recommend Crystal as a responsive, caring real estate agent.
Bought a Single Family home in 2012 for approximately $225K in Colonial Place, Richmond, VA.
Crystal was absolutely wonderful to work with. We were buying our first home in a very limited search area and were on a tight time line with the end of our lease approaching. Crystal was available to us any time, offered excellent insight, and always had our best interests in mind. We dealt with some legal obstacles and she managed all of the communication between contractors, attorneys, and the sellers. Crystal helped us to find and buy our perfect home in the neighborhood we love. We really can not thank her enough and would recommend her to anyone, especially first time home buyers!
Bought a Single Family home in 2012 for approximately $150K in Richmond, VA.
There are two specific points in our dealings with Crystal Taylor that stand out as exceptional. Crystal's availability was always at our convenience and she was always very responsive to our requirements. When altered our priorities (price and size) in mid-search, the very next house-hunting session reflected those changes. Most impressive was the manner in which she provided expert consultation, facts and insights. She presented the data respecting our ability to assess and integrate this expert information into our assessment and analysis. She withheld her opinion on what we should do, react to and use the information until after we conveyed our opinions and decisions to her. She didn't try to influence our decision, but merely presented information. However, after we had factored in this information into a decision, she would offer her opinions. This was very reinforcing.
Bought a Condo home in 2012 for approximately $150K in Richmond, VA.
I was a first time home buyer and Crystal made my experience a breeze. Always willing, helpful, and patient with my questions and understanding throughout the whole process. I highly recommend her to anyone who is a first timer!
Bought a Single Family home in 2012 in North Chesterfield, VA.
I just closed on my first home yesterday and I could have never made it through the process without Crystal! She was wonderful in every respect. Her advice was invaluable and her knowledge of the home buying process was absolutely incredible. She was always in contact with me - keeping me up to date through every step of the process (and I had NO idea what I was doing!). I knew she was truly looking out for my best interests and she was willing to work extra hard to make this deal work out for me. I can't thank her enough for her dedication to getting the job done for me. I would recommend ANYONE buying or selling a home to go with Crystal!!!!
Bought a Single Family home in 2012 for approximately $150K in Church Hill, Richmond, VA.
Crystal was such a pleasure to work with! As a first-time homebuyer, she was very helpful throughout the entire process. She helped me ask the right questions when we were looking at properties and helped me weigh the pros and cons of my top choices. During the price negotiation/inspection process, I felt that she always had my best interests in mind and was very communicative. When we ran into a few legal obstacles, she did a great job of managing the communication between the seller, attorney, loan officer, etc, and advocated on my behalf for a quick solution. I also had great experiences with the inspector and attorney she recommended. Very happy to have worked with Crystal over the past few months - I am extremely pleased with the outcome and highly recommend her!
Searching for just the right property when relocating from out of town is a challenge -- Crystal provided great support and service from start to finish. She made available a selection of properties for me to check out before arriving in Richmond and was very knowledgeable about the areas that interested me. Crystal was patient, attentive, and available throughout the entire process. She assertively helped me negotiate prices with a contractor, and was genuinely interested in my best interests. Crystal stayed in touch -- even during the Christmas holidays. Although my sale is complete, Crystal has continued to be helpful and available. She just made the entire buying procedure seamless!
Bought a Single Family home in 2011 for approximately $200K in Westlake Hills, Richmond, VA.
My wife and I were first time homebuyers so buying a house seemed like a daunting task. Fortunately, Crystal made the process incredibly easy and straightforward. She was helpful throughout, very knowledgeable, and never pushed us to raise our price range or compromise on our decisions. Most importantly, we walked away with the impression that she truly helped us get the house WE wanted at the right price and we are very grateful for it. We highly recommend Crystal.
We had a incredibly smooth experience using Crystal Taylor as our real estate agent. She is thorough, reliable, and made herself readily available to us and our needs during our search and purchase of our new home. When timing and details are everything, you want someone like Crystal Taylor representing you.