As this was my first experience selling a home, I was unsure what to expect and had heard horror stories from other sellers. My experience with Cyma was, on a scale of 1 to 10, a 25! She not only led me by the hand thru each and every step, she is professional, yet caring. Cyma is a "get it done" type of woman, and has the expertise, knowledge, and numerous contacts to help the seller get the job done. With Cyma's help...I literally sold my Connecticut home, from 3000 miles away, as I live in California. I came home to Connecticut 1 week prior to closing for the last minute details. If you are in need of a real estate agent who will be there for you, day and night; who will explain, in detail, each and every step; who will do her very best to get YOU the best price for your home...Cyma Shapiro-Roland is my recommendation, with high honors.