Jennifer has been the absolute best person to work with! She helped me through buying my first home while I was clueless about the whole process. She was quick and efficient in every way! She was able to recommend people when we needed help and even would contact them for us! She was so helpful and if I buy a house again I will absolutely be looking to go to Jennifer again!
Worked with Gerald Houseknecht on my mortgage loan. I can't say enough. He did not stop until he found me the perfect loan. He responded to all my emails (which were probably daily) and my phone calls. Buying a house is always a stressful process no matter what company you go through, but Gerald always reassured me and kept me calm. I really believe if it wasn't for his hard work, I would not be in my house today. The closing was smooth, quick and painless! I highly recommended working with Gerald Houseknecht at DNJ Gateway Mtg.!
I worked with Jennifer Gold, and she was great to work with. I had so many questions being a first time home buyer and she answered all of them for me, sometimes twice. I felt like she had my back the entire process, which is a comforting feeling when dealing with a situation I was unfamiliar with. A great rate doesn't hurt either! I highly recommend.
We had a great experience with DNJ Gateway Mtg. ! They were always happy to help out in any why they can. They helped me in understanding the hole proscess fully before proceeding and they did not push/rush you into anything. We had a great experience with Jennifer gold. She went out of her way to make sure the process went smoothly and correctly. She was very professional and was a great help. We are very happy with the service we recieved and we recommend using DNJ Gateway Mtg./ using Jennifer Gold as your a agent.
After dealing with another lender for nearly 30 days and getting no where I called Mike Kirven at DNJ with my scenario. With very little time left to accomplish the financing Mike was able to get me the credit approval needed to satisfy the sellers and allow for a 2 week extension. He worked very closely with me through the loan process and was able to clearly communicate to me what was needed to get it closed. With his expertise in mortgage lending, and my quick acting in gathering all the final conditions and their relevant documents for him to send to the underwriters, we were able to close a USDA loan within 2 weeks.. and actually ended up waiting on the sellers to obtain their financing.. if only they would have been working with DNJ too!!
Always returns phone calls same day, other staff may respond to concerns but he always follows up to make sure am satisfied. Will tell me up front what to expect, what's needed and why - plus helped me resolve problems with options that r available. Keeps in touch after the completion of contract even though they no longer hold the mortgage.
I have used DNJ mortgage multiple times for mortgage refinancing transactions and with only one exception a few years ago, my experiences with them have met or exceeded expectations. For my most recent transaction, Michael Kirvan and his associates were excellent and my expectations were met/exceeded.
I refinanced recently with Mike Kirven and was very pleased with the service he provided! He answered all my questions, helped explain different situations and had everything completed in a timely manner! It was a great experience with very little stress.