Diane is the agent selling my Mercer Island waterfront home. She is both professional and personable. She is a fantastic communicator and lets me know with weekly reports all information that might be pertinent to me. She is respectful and diplomatic with both my husband and I. That sure helps when we have differing opinions in this high stakes sale. Diane keeps track of the details and makes sure the house is at it's best and can be ready to be shown at the drop of a hat. I had my house with a very well known agent who has been in the business a long time. I am more than happy that I switched to Diane because of the attention, communication, intelligence and overall attention to which she shown us.