Shannon helped us set a reasonable price for our home. She was creative and thorough in that she examined the market for our area and targeted local businesses and churches for those who might be interested. She held several open houses at various times. She updated us on a regular and frequent basis so we would know what was going on. Any time we had a question, Shannon was speedy in her answers and advice. She had communications with the tenant who was occupying our property and was professional and courteous. She has taken a genuine interest in our family and seems sincerely interested in providing us great service.