The word I would use to describe Don is "impressive." His knowledge and professionalism were certainly very impressive but probably the most impressive attributes that I immediately noticed were his attention to detail and his focus on my wants/needs.
I will be recommending him to anyone I encounter that is looking to buy or sell a home.
Sold a Single Family home in 2008 for approximately $400K in Edina, MN.
Working with Don was a wonderful experience. He helped us to sell a house in Edina that had been previously handled by a realtor who quite frankly, tried to take advantage of us and really mishandled the sale. Once Don stepped in, he worked with us to get the house sold and all issues were resolved. We were so impressed that we contacted him to help my son find his first home. Both experiences were positive and I would recommend him to anyone in that area of town.
Bought a Single Family home in 2009 for approximately $200K in Bloomington, MN.
Due to our desire to buy a house that was foreclosed or a short sale as our first fix-it-up home it took us just over a year to buy a house (this was due to the many many issues when dealing with the banks & our ability to wait that long for a great deal).
During that year Don met us as often as we needed him to show us houses (sometimes twice a week), gave us insight into the banks' actions, and pointed out anything he saw that would make the house less of a fix-it-up and more of a money pit. We had a list of features we really valued in a house and Don always kept that in mind, which meant sometimes we'd walk into a house, all three of us would see something that was something we weren't okay with, and we'd all walk right back out.
Don never pushed us or got frustrated with us, he would get frustrated for us when something didn't work out. Don also recommended our inspector who was a God-sent and kept us from buying a house with an addition that was incorrectly constructed making it appear fine but presenting the risk of the entire thing falling away from the house!
When we did buy our house it had most of the features we wanted and has really transformed into a beautiful home. We would have been lost without Don. When we're ready to move again he will be the first one to know. I would highly recommend Don to anyone looking to buy or sell their home, he has a vast wealth of knowledge but never talks down to you or acts like he has somewhere better to be when you're taking longer than usual to explore a potential home. I know it sounds corny but he really just wants you to be happy with your purchase since you're the one that has to live in it and the majority of his business is word-of-mouth referrals (which is how we found him too).