Ellen was very understanding of our situation and immediately began working on getting our house sold. She gave us very reasonable suggestions to make the house more appealing to potential buyers. We followed her advice, and within 2 weeks of signing our contract with her, she held an agent open house. The buyers attended the open house and they made us an offer 2 days later. She worked to negotiate on our behalf and encouraged us to make decisions based on what was best for us. I felt extremely comfortable with her, and NEVER felt like she was only interested in commission. She was very genuine, concerned, and always, always available when we needed her. She called to update me regularly and answered all of our questions. Our house was on the market with a different agent for 6 months prior to Ellen and we didn't have a single offer. We closed on our house 6 WEEKS after signing with Ellen. I couldn't recommend anyone more! She was fantastic!