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Exit Independence Realty Reviews

Exit Independence Realty
Buy. Sell. Lease, Rent (11 years experience)

Specialties:

Buyer's Agent, Listing Agent, Relocation, Property Management

 
- Will never recommend
04/15/2014 - autumnshearin
Helped me rent a home.
This is the worst property management company. I have had nothing but trouble. When we rented from them, our requests to fix things wrong with the house was ignored. Upon leaving the "Property Manager" tried to pull one over on us by getting us to pay for fixes to the home under the table to another employee. We were given an excuse that the expenses couldn't come out of our refund. So we paid the person who did repairs but now we are fighting tooth and nail to get our deposit back. We have been told on numerous occasions that the check is in the mail. It is now way past our 30 days.

If you want a fair company that knows anything about property management DO NOT rent from them. If you want hassle and headaches then be my guest. You will be treated poorly.
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- Highly likely to recommend
03/28/2012 - user005306
Bought a Single Family home in 2011 for approximately $200K in Jacksonville, NC.
As a first time home buyer with, I was completely out of my element most of the time and not a lot of knowledge of what was going to happen. Ellen made the process easy, making sure that I understood every step and could participate fully in each decision along the way. I was very impressed with the level of expertise, knowledge and negotiation skills of Ellen, giving me a peace of mind and never left any questions unanswered. She helped me through negotiations and explain what all was going to happen at the closing. She even sat with me when the lender I was using was misquoting my closing cost and mortgage and she assisted me in getting the lender on track. She was outstanding in every regard from helping locate my new home to connecting me with the local resources I needed to get through the entire transaction. She truly enjoyed helping me find a new home and always had my best interest in mind. Her immediate attention to my concerns and issues along with her professionalism make her an agent I would highly recommend to anyone looking to buy or sell a home. I know I will use her when I buy or sell again. Thanks Ellen.
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- Highly likely to recommend
02/28/2012 - user045127
Bought a Single Family home in 2004 for approximately $100K in Midway Park, NC.
My husband and I initially met Ellen in 2004 via a friend's recommendation. Her practical, accessible and knowledgeable professionalism ensured a smooth acquisition of our first home. When my husband received military orders to Virginia 4 years later, we contacted Ellen and experienced a positive and profitable venture selling our home. As military life would dictate, we returned to NC a few short years later and, once again, we contacted Ellen. Though we moved to Havelock (outside of her professional area), Ellen’s knowledge of the buying process, her list of contacts and the calming reassurance of being advised by a trusted realtor enhanced our search and soon found our family in a new home.

In addition to the benefits of her extensive knowledge and professional ethics that my family has prospered from over the years, her excellent client care keeps Ellen at the front of our phone list. As per our request, she consistently sends periodical mailings and emails that provide helpful tidbits of applicable knowledge for everyday living; such as: recipes, area specific severe weather survival kits and local area attractions/festivals. Also, she has advised us via phone or email for a variety of home-based questions, ranging from pluming emergencies to tax-time tidbits.

Regardless of our location or the severity (or lack thereof) of a situation, Ellen has always answered our questions in a timely and knowledgeable manor. Though we truly appreciate all that she has done for us to date, the key factor in our continued contact with Ellen is that we trust that she will take care of us. We, 100% and gold-star-approved, recommend Ellen to all in need of a realtor’s aide.
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- Highly likely to recommend
02/27/2012 - user4844740
Sold a home in 2011.
In 2008 I purchased my first home and used Exit Independence Realty. I went to house after house, put in a few offers and finally ended up finding my house. Through the whole process with my husband in and out of town, my realtor was very patient. In 2011 I sold the same house and once again used Exit Realty. When selling my house my husband was deployed and once again Exit was there every step of the way to make sure I was informed. I was impressed with the way my house was advertised and how fast it sold. I recently just purchased ny second home and once again I used Exit because I am confident in their ability to help me find the perfect home, and once again they found me the perfect home and helped negotiate me a great deal. If you looking for personal attention, knowledge of the market and area then I would highly suggest Exit for all of your real estate needs. They even have a great property management company which I will use if I ever have to move again.
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- Highly likely to recommend
02/17/2012 - jefferythegreat
Bought a Single Family home in 2009 for approximately $100K in Jacksonville, NC.
All of the agents at Exit Independence are extremely friendly and knowledgeable in the real-estate market for the areas. I have worked with all of them in some way and they all tell the truth rather it is good or bad. When I purchased my house, it was one of the more enjoyable events. While looking for a house, I was welcomed into the office with warm smiles and friendly faces. Ellen explained to me all the facts and help me find the house I was looking for. She told me the goods sides of the house and area and told me a little about the area the house was in. If you are looking for friendly, knowledgeable, and great team, this is the place to go. JF
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- Highly likely to recommend
02/16/2012 - user476716
Sold a Single Family home in 2006 for approximately $75K in Jacksonville, NC.
We have bought two houses though Exit and sold three though Exit. Whenever we find a house that we are interested in viewing, our realtor, Ellen Hough, always makes time to show it to us within the next 24 hours. Having been a resident of Jacksonville for a decade, she is knowledgable about the market here and helps us to have realistic expectations. The actual process of buying and selling is very easy and painless. Paperwork is never difficult, always prepared before we arrive at the office and, if we have any question, she answers in language that a layperson can understand. We have always been happy with the negotiations performed by her, and have never had any of our buyers "walk away" from the deal. Instead, both parties have left satisfied. Ellen always does the best she can to represent our properties, to find properties we might be interested in and to close the deal in a satisfying manner. We thank her and Exit and plan to use both for many years to come.
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- Highly likely to recommend
02/16/2012 - user999926
Sold a Single Family home in 2011 for approximately $225K in Richlands, NC.
This was my first time and experience of My husband and I selling our first home. Ellen Hough and her team from Exit Realty played an exceptional role of informing us and helping us to understand each step of the selling process. Due to a bad economy and a slow market houses have not been moving fast in the area. We had an offer in just after 4 months and was very happy. Thank you Exit Realty for always answering my questions, which you always came back in a timely manner and guided us through everything. I would without any hesitation use your office again.
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Professional Information
Address:
EXIT Independence Realty
603 New Bridge Street
JACKSONVILLE, NC  28540
Office:
(910) 330-6103Click to view
 
Mobile:
(910) 330-6103Click to view
 
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Websites:
Website
 
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Screen name:
EXIT Independence
Member since:
01/23/2012