Elyse was condescending throughout the building process. She was very friendly at first but when it came down to customer service, she was lacking big time! She would talk down and rudely to both my husband and I. She truly made what should have been a amazing experience a total nightmare. We would get a call a day before our tile or cabinets selections needed to be submitted without any warning. I was 8 months pregnant when the building began and I needed deadlines. The only deadline she would give was 24 hours.
On the day of our closing she didnt give the title company certain paperwork only to try and delay our closing process.