Brian is extremely helpful and thorough in his explanation. He did not get off the phone with me until i understood every detail. As a first time buyer and having little knowledge it was educational and reassuring. My fiancé and I are happy to be pre approved, more knowledgeable, and ready to embark on our first house hunt thanks to Brian.
"I can't express enough gratitude to Brain Palombo for walking me through the whole process & keeping me in the loop EVERY step of the way. I am first time home buyer and know very little. Brian explained every step in detail. He is VERY diligent, prompt, communicative and has a GREAT sense of humor. I recommend Brian HIGHLY to any of my friends, family and colleagues.”
From the moment I applied for a pre approval online till weeks after my closing Brian been by my side every step. He always called, text or emailed me with new information or asking if I had any questions.
Faxing and emailing was very easy. All the numbers at closing were within the numbers of the GFE. He gave me tips on how to keep my credit score high, and kept me updated on any changes.
No question or concern was a issue with him, if he didn't have an answer right away, he would research and get back to me ASAP!
Thank you Brian for you commitment and the love of your job helping people durning a stress processes, you made it a lot easier!
There are some really extensive reviews for Brian and I would have to agree, he was just great with us in refinancing our home. We had MANY issues that drug out the process for quite some time and Brian was tireless. He never brushed off answering questions, sometimes the same ones multiple times! Our loan was not a huge one and the amount of time and energy he spent on it was really remarkable. I am not sure any other loan professional would have got this done for us. I won't go on and on, just know you can trust all the great stories people have written in there reviews, they are not fluff, he really is that great and I have personally recommended him to more than one friend since our closing! A+
I do not make it a habit to write reviews, however Brian Palombo has exceeded expectations throughout our whole mortgage process. I have read many horror stories of loan officers who fail to communicate with their clients and delays that occur consequently. This was never the case with Brian. He was almost always contactable by phone, and responded within minutes to my emails. 7 days a week. He worked very closely with us to finance our home purchase and I cannot sing his praises enough when our loan finally went into underwriting. He was in constant contact with us, keeping us updated and did a phenomenal job in predicting the needs of the underwriter and consequently helped us close in a timely manner. My experienced realtor often commented how on top of things he was. He is very knowledgeable and I recommend him to anyone looking to finance a home purchase.
I used GPNB as my bank to buy my first home with my husband (Vantage Point). Brian is the loan officer that helped us. This was not an easy process for us but Brian did everything in his power to make it happen for us and it did. I could go on and on but the bottom line is that Brain knows his stuff and he will go the extra mile if need be to make your dream of owning your own home happen. Brain I cant thank you enough for all of your time, hard work and dedication to us!!!
My buyer who was purchasing a home came to me and said he wanted an experienced, knowledgeable team of professionals to assist him with his home purchase as this buyer had a very unique situation.
I would highly recommend this extraordinary TEAM to all my family & friends as I know they will be taken good care of.
To Whom It May Concern:
My name is Alain Bissainthe and I am writing this letter to commend Brian Palombo on the wonderful job he did in helping me fulfill my dream of home ownership. Although I wanted a home I never really felt it could become a reality. I went to a great school (Stanford University) and currently work as a Physicians Assistant but still whenever I would approached the idea of buying a home it seemed too difficult, costly and overwhelming to even start the process.
One day I decided to make a go of it. I researched online and was directed to Vantage Point Bank. At that time I spoke briefly with Brian about getting a pre-approval. Brian was very professional and as promised had the pre-approval completed and delivered in record time. Brian was always available if we had questions or concerns. We were able to reach him by email, phone and text and Brian always followed up on phone calls. There were many times when my fiancé would read a blog or hear a co-worker’s horror story about a bad closing and panic during the process but Brian was always there to answer our questions and concerns which made everyone happy.
I didn’t have a realtor so I used the seller’s realtor which in hindsight wasn’t the best thing to do. I found myself in a horrible situation in which we couldn’t at times reach the realtor or obtain information. Brian quickly and professionally researched our questions, supplying us with dates and feed back as needed. Brian would even go the extra mile to reach the realtor in order to get our questions answered. Brian made the painful parts of buying a house manageable. Brian is amazing!
Today many people ask me why I didn’t reach out to a local bank in CT. The manager of my own bank questioned my actions. My answer is always the same “Vantage Point bank didn’t just treat me like a customer they treated me like family”. Today as I settle into my new home I thank God for Brian. Vantage Point Bank is so lucky to have him. We have forwarded Brian’s information to a family member who is considering purchasing her first home. I feel confident that she will be just as pleased with Brian as we were. He is EXCELLENT!
Alain Bissainthe, PA-C
Response from Brian on 08/28/2013
Thank you so much. Like I said you both worked very hard for it,buying a home is a stressful process...it was team work. You both deserve it. I am very happy and proud!
Brian worked with me on a refinance. I've worked with other loan officers in the past and always felt like I had to chase them for updates and question them on the next steps. Brian moved things along quickly, in record time. He was on top of everything and was exceptional with his follow up. Any inquiries I had, he responded to immediately. I would highly recommend working with Brian.
Response from Brian on 08/28/2013
Thank you, however you did work with me, trust me and we made it work in record time since you sent all paperwork in order and all at once. So thank you and I wish you the best. Keep kicking butt ! You are a pleasure to work with.
I moved to Charlotte knowing noone, so needless to say I needed someone I could trust when I began the process of buying my very first home. I was pleasantly surprised how knowledgeable Brian was about Charlotte real estate, even though he does not live here. He was always available by phone or email (which I probably took advantage of by contacting at all hours, but he was always happy to help). I am a CPA so by nature, I needed detailed information of all the figures ran all different ways. Brian not only did this for me, but explained everything in such a way that made it easy for someone who doesn't know the first thing about buying a house, like me, to understand. I will definitely recommend Brian to my friends here in North Carolina.
Response from Brian on 08/28/2013
Hola.... well little sister after your wedding you will be all set. However Length of credit history is a nice % of the credit score. I always suggest clients not to close any lines of credit,Unless they are charged any type of fee! Or only close only if asked by mortgage banker during the process of refi or purchase.