Erinna is AMAZING! She is an easy going person and helps us purchase our first home which is not put in the market for sale and matching the price point we desired. No matter how late she updates us the situation of process which from both seller & lender side. We totally understand the entire process of purchase and feel worry away because Erinna is there step by step with us and put all of our concerns at ease. She also helps us to get more credit and less of our final payment plus some works from sellers even we bought under AS-IS. Very good negotiation skill. Erinna’s service with much more than the level of support we expected and also showing up during sign-off even she does not need to be there with more helpful data for reference. She is knowledgeable for local market, school districts and very professional. We could not be more happy with her service and highly recommend Erinna to anyone who is looking for an honest, easy going person with good local knowledge for house buying, selling or refinance doing.