Contact Lender

Please enter a first and last name.

Please enter a valid phone number.

Please enter a valid email address

Please fill in a note to the lender (5 character minimum, 800 character maximum).

Submitting contact...
An unexpected error occurred. Please try again later.
Profile picture for First Federal Bank

First Federal Bank

Lender
Specialties:
Purchase Loan,
Refinancing,
Home Equity

Ratings & Reviews

John was very helpful. He did a great job explaining different processes for us as first time buyers using a VA loan. I appreciated that he made himself available for random questions. Thanks John!!

  

02/07/2014 - NicoleMarieSargent
Closed purchase loan. Indian Harbour Beach, FL

John was very helpful. He did a great job explaining different processes for us as first time buyers using a VA loan. I appreciated that he made himself available for random questions. Thanks John!!

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

07/16/2013 - user30203147
Closed refinance loan. Wanskuck, Providence, RI 02908

Our particular "refi" was a VA Refinance, it was riddled with constant redundant requests that the VA decided was necessary to cover ANY possible contingency. Ryan Caldwell walked us thru this minefield that lasted from March 27 2013 to July 10, 2013. Every day came new requests, however, Ryan assured us that the loan would surely close and close it did! We came verrrry close to losing our interest rate lock...However Ryan made it happen!

We would be remiss in not thanking Jennifer Wilson for her part in getting this ightmare to the finish line...Thanks, Jenn!

All in all, this was a loooong process made easier with the talents of outstanding First Fed employees like Ryan Caldwell, Thanks Ryan!

Profile picture for First Federal Bank
Response from First Federal Bank on 07/18/2013

We are so pleased we were (finally) able to help you get refinanced. Ryan, Jennifer and our entire mortgage team are dedicated to helping customers get mortgages that make good financial sense - even if it takes months to get through the process! Congratulations, and thank you for allowing us to serve you!

 

  

02/15/2013 - user9624692
Closed purchase loan. Dongan Hills, Staten Island, NY

My wife and I recently did finance for our fist house through First Federal Bank. Our loan officer, Mr. Todd Shaver, was professional, efficient and quickly managed to get us to closing in time. He was a perfect example of professional loan officer we would always hope to work with. Mr. Shaver kept us up-to-date on all matters and when we had any question, he was right there to make everything clear. For his excellent experience and the way he worked for us, I would highly recommend him as the best loan officer for all people. Cedric Davis was also helpful.

Profile picture for First Federal Bank
Response from First Federal Bank on 02/20/2013

Thank you for sharing your experience with us! Both Todd and Cedric are outstanding people to work with, and we're fortunate to have them on the First Federal Team. Thank you for allowing us to help you with your home loan!

 

  

02/11/2013 - user6929137
Closed refinance loan. St Augustine, FL

My mortgage consultant was John Sorenson and he was excellent. Very professional, detailed and organized. Always answered my questions very quickly. I would highly recommend John to family, friends and colleagues for their mortgage/loan needs.

Thank you,

Kerry Patalano

Profile picture for First Federal Bank
Response from First Federal Bank on 02/13/2013

Thank you for the review! John is a great guy and we're glad your refinance went well.

 

  

06/18/2012 - user000033
Closed refinance loan. City Point, Belfast, ME 04915

My wife and I recently did a refinance through First Federal Bank. Our loan officer, John Sorenson, was a perfect example of the kind of professional one would hope to work with; honest, patient, informative....in a word, very professional! John kept us up-to-date on all matters and when a small glitch occurred, John was right there to make things right. All in all, an excellent experience and one that I would highly recommend.

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

06/13/2012 - user923874
Closed purchase loan.

FFB provided the best rate without points and credited me back on top of that! Todd and Misty were great to work with. They answered every one of my nitpicky questions and their follow up was very quick AND they were friendly through out the entire process. I highly recommend them.

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

06/05/2012 - user9448051
Closed refinance loan. Highland Village, TX

John Sorenson and the others with which I worked at FFB were professional, friendly and responsive. The mortgage refinance went smoothly on their part and the rate was the best. Were I in need of another re-fi or a new mortgage, I would not hesitate to contact them again.

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

05/30/2012 - WaymonTucker
Closed refinance loan. Five Mile Fork, Fredericksburg, VA 22407

I needed a refi and First Federal Bank came through with flying colors. Even though my credit was not as good as I thought I still got the best rate out there on my refi. My credit union didn't even provide a a comparable rate. I couldn't be more happy. I saved over $300 a month with my refi. They were diligent and responsive. I've worked with many lenders over the years, First Federal Bank has been one of the best. I would recommend them to anyone. They promised, and they delivered on that promise. I liked that.

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

04/23/2012 - user504103
Closed refinance loan. Anastasia, Crescent Beach, FL 32080

This was a most expeditous experience in real estate financing for me. Troy Rardin and his team were friendly and thorough in helping me to refinance our home here in Florida. I had other financial institutions never return my calls and one even told me that they would put me on a list and call me back in 60 to 90 days!! Not so with First Federal Bank. The cherry on the sundae was the loan was closed at my dining room table! Check them out for yourself. You won't be disappointed.

Profile picture for First Federal Bank
Response from First Federal Bank

 

  

03/29/2012 - BillOFgoods
Closed refinance loan. Ventura, CA

Troy Rardin is a very trustworthy lender. I had a done multiple transactions with another lender before First Federal and his team. However, they could not touch the pricing provided by Troy. There were a few snags upon the way, but he helped me navigate them. My lock was extended by the Bank and my loan closed with a deal even better than the original quote. I would highly recommend Troy and his team. Thanks Guys!

Profile picture for First Federal Bank
Response from First Federal Bank