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  • First Financial Serv

  • First Financial Serv| 0
  • 4.4
     (723 reviews)
    Responsiveness: 4.4
    Knowledgeable: 4.5
    Helpfulness: 4.4
    Follow Through: 4.3
  • Views: 115791
Mortgage Professional
(22 years experience)
  • Contributions:0
  • Screen name:First Financial Serv
  • Member since:05/31/2011
  • License #:
    • 45012 - Corp. (NMLS)
    • First Financial Services, Inc.
    • 6230 Fairview Road Suite 450
    • Charlotte,NC 28210
  • (888) 687-1527
  • Website
Ratings & Reviews
 - Highly likely to recommend
05/23/2013 - user2510854
Closed refinance loan.
Just finished up my refinance with this bank and the experience was great. Brian Gillespie was a pleasure to work with and Jennifer Pugliese was incredibly responsive. My sister is now in process with them now too. Great job guys.
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 - Highly likely to recommend
05/23/2013 - user90537475
Closed refinance loan. Petworth, Washington, DC
By far, the best experience I have had with any lender and I have had plenty of contact due to my work in the area of real estate development and I have refinanced a couple times prior. I feel compelled to give the highest recommendation possible to Brian Smith because of the level of effort he put in to create a viable option for me when most other lenders were unwilling. I had excellent credit until last year and a very high debt ratio. Instead of doing a cursory look at my application, Brian spent a significant amount of time figuring out various options to make this work. Not only was he creative, diligent and knowledgable of various products, his bedside manner was comforting. After securing a loan package that could work, Brian was responsive to my many questions and emails. Lastly, at the time of closing, when a kink arose, he immediately got to work and created a solution that was more than better than what I anticipated. I found Brian on Zillow....never heard of him or his company. You would have thought he was a long time friend who happend to be in the business. I must also recognize Jennifer Pugliese for her work on my file. Patient, knowledgable and timely with all documents. She also had a great bedside manner. I highly recommend Brian Smith and Jennifer Pugliese to anyone who is in need of a stress free loan experience.More Less
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 - Highly likely to recommend
05/20/2013 - KatherineAi
Closed purchase loan. Willowbrook, IL
I got a better rate from First Financial in the internet, and called the number listed. Unlike other companies, the person who answered the phone is a loan officer herself, instead of transferring me to others or let others call me back. She helped all at once, and the whole processing is efficient and nothing is unfaithful. Low rate and quick closing, I have no bad words to say to this company.More Less
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About First Financial Serv

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First Financial Services is a DIRECT LENDER that has been delivering superior rates and exceptional customer service since 1991.  FFSi offers Purchase, Refinance, Conventional, FHA, and VA loans with NO Upfront Lender Fees.  We are proud to be a BBB Accredited Business with an A+ rating.

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