Mike is a great listener, and is intuitive with our personal taste. He took the time to research and drive by homes and neighborhoods to ensure us that we will not waste our time viewing a property that would be distasteful to our search. I love the new neighborhood that Mike turned us on to. I not only got a sweet negotiated markdown from the asking price, I also got great customer service, hookups with handymen, a welcome letter that Mike wrote and personally distributed to our neighborhood, and an awesome steak dinner! Thanks Mike!!!