- Highly likely to recommend
08/10/2013 - user5515547
Sold a Condo home in 2013 for approximately $250K in Carlsbad, CA.
I was initially hesitant about doing a short sale on my condo but Glen and Shannon were very reassuring. From the quick response to my initial inquiry, to the regular updates throughout the process, Glen, Shannon and their team at Silvercrest made what was an overwhelming and confusing ordeal into a bearable situation that ended in relief and joy. They were all extremely knowledgeable and professional and I would highly recommend their services to everyone I know.
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- Highly likely to recommend
07/31/2013 - Steven Gaynor
Sold a home in 2013.
I had a unique situation where my company transferred the headquarters from San Diego to New York City. Obviously, the reorganization is not unique these days. However, I was left in a situation where I still had my income, but due to a mortgage that was underwater, I had to go through a short sale in order to move.

I had tried to deal with the banks myself, but after three failed attempts at asking for options, I reached out to Shannon Keatley at the San Diego Short Sale Experts (Silvercrest Realty). She immediately set up an in-person appointment to review my situation. Because of my continued income and previous attempts with the bank, I was very unsure that they could help me. She assured me that they had alot of experience with similar situations, and was optimistic. (with good reason)

We started the process immediately with their initial package of paperwork. (The paperwork was familiar, but unlike the banks, Shannon was always available and helped me through every step of the way.) Once we got the initial paperwork in, I most often dealt with other employees at Silvercrest. I was initially impressed with Shannon's availability and support, but EVERYONE I encountered at Silvercrest was outstanding. I will mention that more later.

So in less than 30 days from the initial meeting, Silvercrest found a buyer, and in less than 90 days they received approval from both of my banks. (by some act of god) I wish that was the end of the story. By no fault of Silvercrest, the original buyer decided to back out after the bank approval. After this, Silvercrest immediately got another buyer on board, but the banks decided to stop cooperating.

I'm a project manager by profession (and by nature), so once the initial deal fell through, I felt very unstable. I started to contact the office about every move they were making, and the staff there continued to be amazing. Every email, every phone call, every venting frustration, they answered immediately and with an eagerness to help. I could not be more happy with both Natalie and Camille throughout this whole process.

All of our patience was tried, as the banks continued to jerk around and break deadlines and deals, but they persisted through all of the trials and tribulations. By no means was this an easy or short process, as anyone who goes through it can tell you, but I would have never been successful without Shannon, Natalie and Camille! Everytime the banks made me worry, they assured me that they have it taken care of, and ultimately I have to say that they were absolutely right. They took care of me through the whole process.

My advice to anyone who is looking to buy or sell a home (or have to go through a short sale like I did) is to make the first call to Silvercrest.

Thank you for everything!
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- Highly likely to recommend
07/16/2013 - user3671678
Sold a Multi Family home in 2013 for approximately $325K in Scripps Ranch, San Diego, CA.
We want to give a BIG THANK-YOU to Shannon,Glen,Natalie,Jacqueline and Camille for doing a great job through our short sale process. We had tried another realtor (who is all over tv) with no luck. The team kept us informed of everything and answered all our questions. They had to work with BofA which is very difficult to begin with, it took almost a year but they were able to get it done and get this out of our life so we could move on and did all of this with us living on the east coast. The staff is very professional and know how to get through the short sale process. We would highly recommend to use San Diego Short Sale Experts/Silvercrest Realty for your real-estate needs. Again Thank-you !!!!!!!!
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- Highly likely to recommend
07/05/2013 - user1326676
Sold a Condo home in 2013 for approximately $225K in El Cerrito, San Diego, CA.
I worked with Glen (Shannon, Nicole and Richelle Szczygiel from Silvercrest reality) on a strategic short sale of my condo. What can I say these guys have got the process working like a well oiled machine. Went as smoothly as could be hoped for. I really thought Wells was going to balk on this one...

Very efficient and professional team, can't recommend highly enough!
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- Highly likely to recommend
05/29/2013 - user80651994
Sold a Condo home in 2013 for approximately $125K in Grantville, San Diego, CA.
Shannon, Glen, Camille, and Natalie were my dream team! They truly helped me during my short sale process. I was not knowledgeable about short sales at all and they helped guide me through the process and explained each and every step. They answered all my emails and questions right away. Shannon even made appointments with me when it was convenient for my schedule. The staff at Silvercrest Realty were all very professional and I am grateful I worked with them to sell my condo. I couldn't have asked for a better team! They will make you feel very comfortable and they were very understanding to my needs. Shannon kept telling me not to worry and I truly believed her. I would recommend this company to anyone looking into short selling their home. They were amazing!!!
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- Highly likely to recommend
05/05/2013 - user8330446
Sold a Multi Family home in 2013 for approximately $300K in Otay Ranch, Chula Vista, CA.
Thank you so much for short selling our property. It was a hard decision for us to leave our home of 7 years but your team made the transition the best we could experience. From the initial call to the close of escrow, everyone at Silvercrest Realty – Glen, Shannon, Camille, Natalie, Jacqueline and Derek were exceptionally professional and sincerely cared about our situation.

The housing market slump coupled with unexpected expenses prompted us to apply 3 times for loan modification only to be turned down repeatedly and seriously affecting our financial stability. That left us with no alternative other than to short sell our house. The process was long and required a lot of documentation but the outstanding staff of Silvercrest Realty was there all the way on our behalf and alleviated all our concerns. We are now on a recovery path and hoping to once again live the American dream of owning a home.
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- Highly likely to recommend
03/28/2013 - user1458128
Sold a Multi Family home in 2013 for approximately $275K in La Mesa, CA.
I could not be happier with the service, and more importantly the "results", provided by Glen, his business partner Shannon Keatley and the entire staff at the Silvercrest Realty Group! They developed a comprehensive Game Plan at our initial meeting and then executed it. Glen and Shannon made the Short Sale process as simple and hassle-free as is human possible. The fact that they handled ALL of the communication and negotiation with the lender was such a welcome relief.

Thank You Glen & Shannon for a job Well Done
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- Highly likely to recommend
03/09/2013 - user67821352
Sold a home in 2013.
Shannon, Camille and Natalie were fantastic to work with during our short sale process. The entire team at Silvercrest Realty was professional, knowledgeable, and unbelievably helpful. They really are experts in this process and have an honest desire to help people with the whole real estate transaction. I highly recommend them for any and all of your real estate needs.
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- Highly likely to recommend
12/17/2012 - user1404035
Sold a Multi Family home in 2012 for approximately $225K in University City, San Diego, CA.
My Short Sale is finally over! It is such a great feeling and I could not have done it without Silvercrest Realty. Glen and Shannon are knowledgable, 100% professional and great at what they do. I would recommend them to anyone who is considering short selling! It’s not an easy decision or process, but working with Silvercrest Realty took the burden off of me. I put my trust in them and they followed through on the results. I could not be more pleased.
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- Highly likely to recommend
12/04/2012 - user8699500
Sold a Multi Family home in 2012 for approximately $200K in Clairemont Mesa East, San Diego, CA.
this was the best experience i could ever imagine! i short sold my condo, and was extremely nervous about the whole thing leading up to my first sit down with Silvercrest reality. they talked me through the whole process and showed they actually cared and just didnt want my business. it was so smooth and fast. i was kept in the loop the whole time during the short sell. i recommend them for any realty service you might need. or even a simple question you need answered. once again thank you Shannon Keatley, and the whole Silvercreast realty group!
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Professional Information
Address:
Alliance Group Real Estate Services
3131 Camino Del Rio N. Suite 1420
San Diego, CA  92108
Phone:
(619) 272-6040
Cell:
(619) 272-6903
Fax:
(619) 374-1934Click to view
 
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Screen name:
Glen Henderson
Member since:
05/19/2010
Licenses:
  • 01384181 (California BRE)
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