Glen Henderson Reviews
- Glen Henderson| 517
05/29/2013 - user80651994
Sold a Condo home in 2013 for approximately $125K in Grantville, San Diego, CA.
Shannon, Glen, Camille, and Natalie were my dream team! They truly helped me during my short sale process. I was not knowledgeable about short sales at all and they helped guide me through the process and explained each and every step. They answered all my emails and questions right away. Shannon even made appointments with me when it was convenient for my schedule. The staff at Silvercrest Realty were all very professional and I am grateful I worked with them to sell my condo. I couldn't have asked for a better team! They will make you feel very comfortable and they were very understanding to my needs. Shannon kept telling me not to worry and I truly believed her. I would recommend this company to anyone looking into short selling their home. They were amazing!!!
05/05/2013 - user8330446
Sold a Condo home in 2013 for approximately $300K in Otay Ranch, Chula Vista, CA.
Thank you so much for short selling our property. It was a hard decision for us to leave our home of 7 years but your team made the transition the best we could experience. From the initial call to the close of escrow, everyone at Silvercrest Realty – Glen, Shannon, Camille, Natalie, Jacqueline and Derek were exceptionally professional and sincerely cared about our situation.
The housing market slump coupled with unexpected expenses prompted us to apply 3 times for loan modification only to be turned down repeatedly and seriously affecting our financial stability. That left us with no alternative other than to short sell our house. The process was long and required a lot of documentation but the outstanding staff of Silvercrest Realty was there all the way on our behalf and alleviated all our concerns. We are now on a recovery path and hoping to once again live the American dream of owning a home.
The housing market slump coupled with unexpected expenses prompted us to apply 3 times for loan modification only to be turned down repeatedly and seriously affecting our financial stability. That left us with no alternative other than to short sell our house. The process was long and required a lot of documentation but the outstanding staff of Silvercrest Realty was there all the way on our behalf and alleviated all our concerns. We are now on a recovery path and hoping to once again live the American dream of owning a home.
03/28/2013 - user1458128
Sold a Condo home in 2013 for approximately $275K in La Mesa, CA.
I could not be happier with the service, and more importantly the "results", provided by Glen, his business partner Shannon Keatley and the entire staff at the Silvercrest Realty Group! They developed a comprehensive Game Plan at our initial meeting and then executed it. Glen and Shannon made the Short Sale process as simple and hassle-free as is human possible. The fact that they handled ALL of the communication and negotiation with the lender was such a welcome relief.
Thank You Glen & Shannon for a job Well Done
Thank You Glen & Shannon for a job Well Done
03/09/2013 - user67821352
Sold a home in 2013.
Shannon, Camille and Natalie were fantastic to work with during our short sale process. The entire team at Silvercrest Realty was professional, knowledgeable, and unbelievably helpful. They really are experts in this process and have an honest desire to help people with the whole real estate transaction. I highly recommend them for any and all of your real estate needs.
12/17/2012 - user1404035
Sold a Condo home in 2012 for approximately $225K in University City, San Diego, CA.
My Short Sale is finally over! It is such a great feeling and I could not have done it without Silvercrest Realty. Glen and Shannon are knowledgable, 100% professional and great at what they do. I would recommend them to anyone who is considering short selling! It’s not an easy decision or process, but working with Silvercrest Realty took the burden off of me. I put my trust in them and they followed through on the results. I could not be more pleased.
12/04/2012 - user8699500
Sold a Condo home in 2012 for approximately $200K in Clairemont Mesa East, San Diego, CA.
this was the best experience i could ever imagine! i short sold my condo, and was extremely nervous about the whole thing leading up to my first sit down with Silvercrest reality. they talked me through the whole process and showed they actually cared and just didnt want my business. it was so smooth and fast. i was kept in the loop the whole time during the short sell. i recommend them for any realty service you might need. or even a simple question you need answered. once again thank you Shannon Keatley, and the whole Silvercreast realty group!
11/23/2012 - user00505822
Sold a Condo home in 2012 for approximately $250K in Oceanside, CA.
I don't usually take the time to post online reviews, but for something as important as the decision to move forward with a short sale I feel obligated to make sure people are aware that the expertise and guidance you need for this process is available at SILVERCREST REALTY.
If you're considering a short sale or have made the difficult decision to move forward with a short sale I highly recommend that you contact Shannon and Glen. Do your research on other companies if you feel the need to, but then call Shannon and Glen.
With no hope of our property recovering its 2007 value anytime in the foreseeable future, finding ourselves in the position of needing to relocate, and unable to find tenants willing to rent the property at the rate we needed, a short sale appeared to be the most feasible option. Having never been through the short sale process, I felt a sense of pursuing a course with major financial implications that I understood little about. Searching online I stumbled upon the many positive reviews for Silvercrest and decided to give them a try.
Fast forward 6 months, my short sale has closed, I'm free and clear of the underwater property, and I haven't spent a dime in the process.
Turns out that phone call to Silvercrest was the best decision relating to our property that I could have made. When I made the call I spoke with Shannon, who was friendly, positive, professional, reassuring, and extremely informative. It was clear she knew the short sale process inside and out, backwards and forwards, and could tell me exactly what to expect through every stage of the process, and assured me of a successful outcome. Everything she said turned out to be true, and the process could not have been more smooth and painless. I primarily worked with Shannon, but had extensive contact with Glen and Natalie, and regardless of who I worked with the communication was personable and effortless, and the exchanges of information efficient.
Keep in mind, I never had the good fortune of meeting with the staff of Silvercrest face-to-face. After putting the property on the market to rent I had to relocate, and only several months later decided to pursue a short sale. My first call to Shannon was from the East Coast, and every step of the short sale process was conducted over the phone, via email, or snail mail (for the more important signatures). I can honestly say that I could not have felt more informed and up to date on the progress of our short sale if I had been visiting Silvercrest's office every week.
To summarize, I called Silvercrest about a short sale in late March 2012, and we closed on a short sale by early October 2012. Thanks to Shannon and Glen's knowledge and experience, I've been able to move on with life instead of continuing to struggle under the burden of an underwater mortgage, and the new found freedom did not cost me any money out of pocket.
Call them.
If you're considering a short sale or have made the difficult decision to move forward with a short sale I highly recommend that you contact Shannon and Glen. Do your research on other companies if you feel the need to, but then call Shannon and Glen.
With no hope of our property recovering its 2007 value anytime in the foreseeable future, finding ourselves in the position of needing to relocate, and unable to find tenants willing to rent the property at the rate we needed, a short sale appeared to be the most feasible option. Having never been through the short sale process, I felt a sense of pursuing a course with major financial implications that I understood little about. Searching online I stumbled upon the many positive reviews for Silvercrest and decided to give them a try.
Fast forward 6 months, my short sale has closed, I'm free and clear of the underwater property, and I haven't spent a dime in the process.
Turns out that phone call to Silvercrest was the best decision relating to our property that I could have made. When I made the call I spoke with Shannon, who was friendly, positive, professional, reassuring, and extremely informative. It was clear she knew the short sale process inside and out, backwards and forwards, and could tell me exactly what to expect through every stage of the process, and assured me of a successful outcome. Everything she said turned out to be true, and the process could not have been more smooth and painless. I primarily worked with Shannon, but had extensive contact with Glen and Natalie, and regardless of who I worked with the communication was personable and effortless, and the exchanges of information efficient.
Keep in mind, I never had the good fortune of meeting with the staff of Silvercrest face-to-face. After putting the property on the market to rent I had to relocate, and only several months later decided to pursue a short sale. My first call to Shannon was from the East Coast, and every step of the short sale process was conducted over the phone, via email, or snail mail (for the more important signatures). I can honestly say that I could not have felt more informed and up to date on the progress of our short sale if I had been visiting Silvercrest's office every week.
To summarize, I called Silvercrest about a short sale in late March 2012, and we closed on a short sale by early October 2012. Thanks to Shannon and Glen's knowledge and experience, I've been able to move on with life instead of continuing to struggle under the burden of an underwater mortgage, and the new found freedom did not cost me any money out of pocket.
Call them.
11/16/2012 - user463711
Sold a Condo home in 2012 for approximately $150K in College West, San Diego, CA.
My husband and I worked with Shannon and Glen on our short sale. I am pleased to say that it was actually a very pleasant and reasonably easy experience. Going into doing the short sale - I thought it would be a lot harder and more frustrating..... but then we met Shannon, and she made everything so smooth and effortless. She would email us ALL of the items we would need to read and sign, and give us complete lists of everything we needed to bring to our appointments - That made it so easy!
She was very compassionate with us and showed lots of understanding and support. Which was great since it was not an easy decision for us to do the short sale.
Our place had several offers in the first couple of days of being on the market and escrow closed about 4 months later. So much easier and faster then we thought it would be. Shannon worked hard with the bank trying to get them to agree to everything we were asking for! I am still very pleased with the amount of time and effort she put into this whole thing for us.
I think one of the things I most appreciated was how easy it was to get a hold of them. Almost every single time we called, they answered and took the time to talk to us and go through all our questions and concerns. And the rare occasion we get a voice mail, they would always get back to us that same day!
I highly recommend them if you are planning a short sale!
She was very compassionate with us and showed lots of understanding and support. Which was great since it was not an easy decision for us to do the short sale.
Our place had several offers in the first couple of days of being on the market and escrow closed about 4 months later. So much easier and faster then we thought it would be. Shannon worked hard with the bank trying to get them to agree to everything we were asking for! I am still very pleased with the amount of time and effort she put into this whole thing for us.
I think one of the things I most appreciated was how easy it was to get a hold of them. Almost every single time we called, they answered and took the time to talk to us and go through all our questions and concerns. And the rare occasion we get a voice mail, they would always get back to us that same day!
I highly recommend them if you are planning a short sale!
11/12/2012 - juliapearson2275
Sold a Townhouse home in 2012 for approximately $300K in Escondido, CA.
The team at SilverCrest Realty are the BEST! We had spent 2 years battling our bank over our house. Once Glen and Shannon took over, the battle was won! They handled everything with our home with great respect & efficiency. Their immediate responses when our house fell out of escrow saved us from foreclosure. They took care of ALL the dirty work for us. Their constant communication was thorough and kind and beyond helpful! My husband and I HIGHLY recommend selling or buying with this team. We know we will come back to them for all of our future real estate needs. We are so thankful and appreciate their tremendous work and job well done in getting our house sold so quickly!!! EVERYONE that wants a successful short sale should go with Silvercrest!
11/08/2012 - SoCal2012
Sold a Condo home in 2012 for approximately $200K in Eastlake Land Swap, Chula Vista, CA.
To sum up and describe my experience regarding the recent short sale of my home by Glen, Shannon, and Jacqueline (Silver Crest Realty) are: professionalism, subject matter experts, and persistent with the banks. In my opinion, one of the greatest way to vet out any real estate firm is to research prior client experiences. During this process, I have never seen so much positive comments about a real estate office until coming across Silver Crest reality. I contacted Silver Crest reality and met with Shannon and Glen. When I met with Shannon, I was still skeptical and worried about their capabilities and with the whole short sale process. However, after dealing with them, I was immediately impressed with their knowledge after throwing tons of questions at Shannon. Shannon will ensure the smooth handling of the short sale process. Glen is certainly a guru when it comes to the short sale process. As far as Jacqueline, she is a dynamite when it comes to getting things done for she is persistent. Silver Crest reality are truly short sale "subject matter experts". Don't waste your time dealing with a hole in wall, incompetent, uneducated, and unprofessional real estate agent(s) out there for time is crucial when doing a short sale. I am very impressed with their outstanding performance level for they have provided superior customer service. Silver Crest reality truly backed up every word they said and are proven to be truly experts in this arena. I am writing this positive comment for the reason that Silver Crest reality truly earned it. I think the greatest thank you I can give them is to spread the word. I was impressed with the knowledge and resources that Silver Crest reality has to offer. I would recommend them to my family and closest of friends because of the level of confidence I have in them. Silver Crest reality is certainly knowledgeable with the whole short sale process from the time an approval is granted from the bank(s), forms are laid out, and close of escrow. The beauty of Silver Crest reality is that they have detailed knowledge about the short sale process and it's all in house. Their level of knowledge impressed me because this clearly represents their level of experience and education in the short sale arena. Many real estate agents claim to be experts and that they can help you in short selling your home, but why take a risk when you can reach out to Silver Crest reality for they are truly "subject matter experts". I can go on and on in positively describing Silver Crest reality but let me end on this note: you will be impressed with the professionalism they exemplify, outstanding level of education and experience in the short sale arena, and aggressive in short selling your home.
