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My husband and I were very disappointed with Diane Griffin who had listed or SE Grand Rapids home. Admittedly she sells homes very quickly. If you are in a hurry to move, she will get the job done. However, be warned she consistently lists homes below market value in order to do so. It seems her business model is to turn the sale of homes quickly, not to get the highest possible sales price for her sellers.
Her behavior became unprofessionally aggressive with us when our home did not sell with in a few weeks. She would rarely return our phone calls, and would only speak to us about significantly reducing the price of the home. We were more interested in making repairs or upgrades to meet our sale goal, but she was not helpful in giving us feedback to meet our needs.
We were also frustrated when we were given less than 24hours or no notice for showings. We were really shocked when a potential buyer showed up at our home without their realtor from Diane's office who was a complete no show.
Overall we were disappointed in the level of service and lack of professionalism. In the end we relisted with another realtor and were able to get the results we were looking for.
Diane Griffin's office sold our house for 1% below asking in just 4 days! They were able to sell it in a difficult housing market in a specialty area of Grand Rapids (Heritage Hill). Their office was quick to respond to any questions or concerns we had. They are hard workers and back up their great reputation with superior service!
Bought a Single Family home in 2010 for approximately $150K in Eastown, Grand Rapids, MI.
Diane Griffin and her team made my first time home buying experience a breeze. Everyone was friendly, knowledgeable, explained every part of the process, and was very considerate of my time. I had a very tight time frame to find a home, close on it, and move. They met my deadline and I can't thank them enough for all of their hard work.
Sold a Single Family home in 2008 in Heritage Hill, Grand Rapids, MI.
Diane and her team were very professional from day one. Diane sold two properties for us in the same year and went the extra mile to make this happen. I highly recommend Griffin Properties for your real estate needs. Thanks Diane!
Sold a Single Family home in 2010 in Ottawa Hills, Grand Rapids, MI.
Diane is excellent to work with! She helped us by our home (and is now listing our previous home). She is professional, efficient, and so patient. She answered our endless questions (I called, texted, e-mailed, and she always responded quickly). I have no hesitation about recommending her at all. The house we bought needed some TLC, and for absolutely everything Diane can make excellent recommendations for help (plumbing, construction, mold removal, etc.) Through Diane, we came to know Lisa from Griffin Properties and we hired her to help us design the remodel of our kitchen and bathroom. She is also great! The final results look wonderful and Lisa made it so stress-free.
Sold a Single Family home in 2010 for approximately $175K in Eastown, Grand Rapids, MI.
My wife and I feel Diane Griffin and her team are disorganized and represent their best interest not yours. We had a beautiful home and lost money so she could close and get hers. Wouldnt recommend her or any of her team.She was the listing agent and asked us to sign a blank purchase agreement and she would fill in the numbers later we trusted her and payed 10,000 in closing costs instead of the 5,000 we had agreed on.People showing up unannounced,inspectors showing up unannounced ect.Very unhappy with her and her team!
Diane and her team did an outstanding job selling our home! Diane listened to our needs/goals and presented successful solutions. Diane and the Team are well-qualified, extremely professional, communicate effectively and produce results. I will confidently recommend Diane when speaking to family and friends!
Showed home in 2010 in West Grand, Grand Rapids Township, MI 49504.
Every interaction is personal and professional. Not only are we shown homes we are interested in, but are given matter-of-fact details and assistance in making the decision on that home, from mortgage broker recommendation to financial guidance. I trust Diane implicitly in all areas of real estate selling and purchasing and recommend her to anyone I know or anyone who is interested in real estate.
Griffin Properties are a reliable and honest group of Realtors that will always go the extra mile for service and satisfaction to their customers. Their business ethics and knowledge base are platinum! The confidence that they instill when either purchasing or selling a home is immeasurable! I highly recommend Griffin Properties.
Bought a Single Family home in 2010 for approximately $250K in Ottawa Hills, Grand Rapids, MI.
Diane represented the sellers when we purchased our recent home. She was a complete pleasure to work with and went above and beyond to ensure a successful sale of the home. I highly recommend her to anyone who wants an aggressive, yet extremely professional, realtor to assist them in buying or selling a home.