When we started the process of looking for a condo/townhouse I called 10 agents on a property we were interested in. Ms. Lennon was the only one that answered her phone when I called and out of the 10 only 2 other agents called back, and that took 2 or 3 more days. So I guess you can say we found her by chance and are very happy we did. We saw many properties and at times I thought I would give up but she was always there and always looking for a property within our means and description. In the end we bought a property that was the total opposite of what we though we were looking for. We never thought we would be able to stay in Buckhead (we did) I do believe Gretchen helped and guided us through the process to find the perfect townhouse.