Refi went very quickly and smoothly even with all of the paperwork we had to submit! My husband and I were new to e-signing but it was very simple. Mike Barilli was very professional and a pleasure to work with. Fees were next to nothing.
Mike Barilli did a great job in handling our refinance. He was professional, knowledgeable and highly responsive. He pushed us when we needed to move quickly on some forms and he answered all of our questions. Additionally, we really found the Hamilton National website to be very helpful and easy to use. It was very easy and efficient to upload documents to the website, and the website provided useful information for us to check on the status of our refinance.
Thanks for making this refinance an enjoyable experience.
I did a 15 year refinance with Hamilton National and I closed within 30 days. This was the best experience with a mortgage company that I have ever had. It was smooth and easy with not issues at all. They are great people to work with and I would highly recommend them.
We refinanced our house recently and had to deal with Mike Barilli. It was no joke dealing with him which is a surprise considering that he has to deal with customers all day. Do not know which Mike these other reviewers were dealing with when they gave his customer service skills a high rating. Not the Mike that we dealt with.
To give an example - When we did not see the appraisal credit being given and asked him, we were told that we should have been the one to point it out earlier and not after he has prepared the paperwork. So, not only does he not give us a credit, his oversight became our fault for not catching it. Wow! There are a few other occasions where we wanted some information but Mike was too brusque (my spouse would say rude). So, no I will not recommend Mike to anyone for these transactions and makes me question these other reviewers who'd written so highly of him.
Did like the file sharing ability and have no problems with Hamilton and its process. Do not know how they'd handle complex transactions simply because Mike was always in a rush and gave us the impression that any question that we have is a waste of time for him. So will Hamilton be able to handle a transaction which is not straight forward? Do not know.
So, we give Hamilton high marks but would not recommend Mike. We have recommended Hamilton to our co-workers, friends and relatives but also asked them not to work with Mike.
Recently closed with Hamilton on 15 year fixed refi. The refi was challenging for only one reason: We own an historic house and getting sufficient comps to satisfy the underwriter took some extra work for the appraisers. But aside from that challenge, our experience with Hamilton was very professional and they delivered what they promised. Very pleased overall and wouldn't hesitate to recommend them.
I enjoyed my experience with Mike Barilli - he was very responsive and did a great job shepherding us through a complicated underwriting. Closing went very smoothly. Use of internet-based file sharing was also very convenient.
Had a very good experience working on our refinance with Brad Norris and his team. Closed in less than 30 days without any problems at all. We liked the fact that everything could be done online and that they helped us with a title company that sent a notary to our home to sign the papers.
We were very impressed with Mike's attentiveness to our needs and the speed at which the company and he got things done...less than thirty days in what many describe as a tough mortgage application environment. We also liked the professional qualities of the woman who handled our closing (I think her name is Judy).
Refinanced with Mike Barilli and Hamilton National two times. To tell the truth, I was very skeptical about using one of "these Internet" mortgage companies the first time. Both times went off without a hitch, lowest interest rates anywhere both times, excellent and personal service with closing in less than 30 days both times. Very good loan service from Provident after mortgage sold.
This is a very professional firm and I have used them twice to refinance my mortgage. The whole process is online and very smooth and hassel free. Also they offer the lowest rates that I have seen so far and close within 2 to 4 weeks of application. I just refinaced and did my closing on 20-May-2013 and the pay out was immediately done after the required mandatory wait period of 3 days on 24-May-2013. Excellent in all aspects.