This agent is very attentive and knowlegable. She becomes like family, keeping your needs in mind. She really helps you through a tedious process. I hated looking at house after house, but Heather kept me focused, even when I changed my mind a few times about the area of the city I wanted to live in. My husband and I are looking to purchase another property and she is the only agent I really want to work with. She is honest and forthcoming. Qulities you dont find in many people these days.