Robert was great. He went about in every way to get my loan started. He looked at every other options as backups and such. Though my loan did not go through due to complications with BofA, he did try to look for other options. He also advised me on how to get better on my situation. He was straightforward with me so that i would not wasted my money on the appraisal without getting the loan approved. I would definitely keep his number on hand just in case in the future should i need to refinance. and definitely i would recommend Robert to anyone who is looking for refinancing.