There oughta be 6 stars just for Margaret Rome. She is truly in a class by herself. We have sold two homes with Margaret, and she was at all times thoughtful, caring, and sensitive to the emotional rollercoaster that both buying and selling a home entail, while at the same time she is the consummate professional and a shrewd bargainer. She will go to the mat for you as her client, she knows what works and doesn't, and literally wrote the book (see Amazon.com and look up "Real Estate the Rome Way"). Whenever we felt lost or despondent, Margaret was there to encourage us and ease our minds. She is a warm, kind, genuine, honest person who takes the time to get to know her clients as individuals and helps them think clearly and decisively about a subject that is laden with emotion and uncertainty. She is the big sister or favorite aunt in Real Estate everyone wishes they had, except she is RIGHT HERE in Baltimore and ready to give you the benefit of her experience, compassion, and dedication. I only regret that (years ago) when we moved to NY, we couldn't have Margaret negotiate for us. She never fails to impress; we have known her and worked with her for over 10 years and are proud to call her not only our agent, but our friend.