Ratings & Reviews

 

  
 

11/08/2011 - Sergio M
Bought a home in 2009.

Nicole is the best real state agent I've ever worked with (I have bought three houses). In my case, she was extremely knowledgeable of the San Diego market; and was an invaluable help deciding the right price (keeping it low but still in the game). She was never tired of me rejecting options, and trying to find the right type of property. You almost feel like she is your sister when working with her. On the last house I bought, she prepared flash offer on a Sunday afternoon for a house was already "sold.' She was told by the other agent to not even bother. I ended up getting it $6,000 lower than that "sold" price. She is definitely amazing. Highly recommended!

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/08/2011 - salmenator
Sold a home in 2011.

I was extremely happy with the level of service Nicole Mazzola provided me & my family. We were selling our house in a down market, but reluctantly knew we needed to move. She managed my expectations about what prices the market was bearing & helped us develop a strategy to maximize the selling price & minimize the time on the market. She helped recommend someone to help stage the house & move out our clutter. We were amazed when we had 3 offers within 3 days of listing the house & were in escrow within our price range with 1 week of putting the house on the market. Nicole has a document system that made signing all the paperwork over the internet painless & easy to complete fast. We closed escrow early (very rare) because of her attention to detail & great organizational skills.

Before we knew it, we had cash in our bank account & were shopping with Nicole for our new place. She did a great job understanding our needs & preferences & then showing us all of the options available. I was very impressed with her knowledge of the local areas & her ability to prepare detailed showing documents & driving efficiently between listings. We found a great house at a great deal with her & are very happy settling into our new home. I would recommend Nicole Mazzola to anyone that is interested in buying or selling a house with no reservations.

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/08/2011 - rdoylesd
Bought a home in 2008.

I know if you say too many good things in one statement the words tend to lose there desired affect, however the adjectives and the feelings used to describe Nicole’s attitude and performance are true and ripe with value. As a first time home buyer the questions and concerns I expressed would have been enough to make anyone wonder if the commission is worth it. Now add a foreclosure, unhelpful selling agents, super ego escrow officers, title concerns and several delays and most agents would have left running for the hills. Not Nicole, she was there every step of the process. She addressed every situation with the patience of a saint and the concern of a relative. I am happy to recommend Nicole to anyone who is looking to buy or sell a home. I wish everyone was as dedicated as Nicole. You are the best!

Thank you again, Richard C Doyle Business Developing Officer

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/08/2011 - Charles Lucky
Found a tenant for a home.

I live in Texas and am fortunate to have experienced Nicole Mazzola and Andrew Arroyo’s professional real estate services for our family’s single family residential property in La Jolla, CA. I was extremely impressed with their marketing process and their superb services. I had requested information on both leasing and selling the property. Nicole and Andrew provided valuable information and addressed all my concerns. Their rapid responses and updates were greatly appreciated. Nicole and Andrew fully understood my desires and I felt comfortable in making decisions based on data provided and their knowledge of the real estate market. I am very impressed with their negotiation skills. They quickly secured a tenant for our property.

It was such a comfort working with Nicole and Andrew, especially considering I am out of the State. I look forward to future working relationships with Andrew Arroyo and Nicole Mazzola. I highly recommend Andrew Arroyo Real Estate Incorporated.

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/08/2011 - NMihalik
Bought a home in 2008.

When I came to Nicole at Andrew Arroyo Real Estate, I was a first-time buyer looking for a small home in Del Mar or Carmel Valley. Though I was shown multiple properties that fit my needs, I fell in love with one of the first homes I toured, and ended up putting in an offer shortly after beginning my search. Nicole was very knowledgeable about the neighborhood, and she walked me through the entire process with professionalism and ease; she was always available to address my questions and concerns, regardless of how small or insignificant they were. Most importantly, I knew I could trust Nicole and Andrew Arroyo Real Estate to not only find exactly what I wanted, but to guide me and provide honest and accurate information regarding the most important purchase of my life. A year later, I'm very happy in my new home, and I have them to thank for it!

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/08/2011 - LaJolla2012
Bought a home in 2004.

We have dealt with the company, and specifically Nicole Mazzola since 2004 when we decided to purchase our retirement home in La Jolla. Both Nicole and Andrew Arroyo were friendly, helpful, and worked very hard to find something that was in our price range and met our expectations. They did not try to oversell properties we could not afford. They also visited with us beforehand to find out what our expectations were and then worked hard to meet them. In fact, after one day of viewing properties they realized we needed to refocus on other areas. In the end, we purchased property in a development they had specifically targeted for us, one which we had not specifically requested. They came to know what we needed, and could afford, much better than did we. They have become our friends as well as providers of a service.

We wholeheartedly recommend the company, and Nicole, for consideration should you need assistance.

Christine and Craig Stevenson

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/07/2011 - Gerry91915
Bought a home in 2010.

Some people will say that Location, Location, Location is the most important thing about purchasing Real Estate, but I beg to differ. Honesty, Integrity and Real Estate Knowledge should be paramount and Nicole Mazzola of Andrew Arroyo Real Estate, Inc. (La Jolla, CA) demonstrates and practices these traits every minute of every day!

Nicole was my Buying Agent for my first purchase in San Diego County, which took over 7 months of daily internet searching, weekly walk-through and a multitude of purchase bids. During all our meetings, Nicole was always an extremely joyful and informative individual. Always willing to explain a topic over and over until you understood the subject completely. Always willing to respond to your calls and e-mails immediately any time of the day from anywhere in the WORLD!!! I’m not exaggerating here; I got e-mails back when she was on vacation.

Nicole is every centimeter a Real Estate Professional. You can’t ask for a better representative for your Real Estate needs. And to think, I just happened to “Luck Out” one day searching for property on the web and I stumble upon the Andrew Arroyo Real Estate internet property search site, plus I was lucky enough to get Nicole as my representative!

· Need a Real Estate process explained? Ask Nicole Mazzola · Need help with your loan? Call Nicole Mazzola · Need honest insight to Real Estate? Ask Nicole Mazzola · Want the best Realtor working for you? Go see Nicole Mazzola – today!

Gerry B. Chula Vista, CA

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

11/07/2011 - Keyko S.
Found a tenant for a home.

Andrew and his team are in sync with up-to-date technology. They are always a step ahead in all aspects of the business. Andrew and Nicole or so energetic, enthusiastic and positive. Their status notifications – up to the minute – with their attention to details and documentation. I always felt I could call Andrew or Nicole anytime with questions or comments. Their follow-ups are timely and excellent.

Andrew and Nicole really care about having satisfied customers. They work so hard and are on top of things!

If I have any future intentions of renting, selling or buying property, I would without a doubt seek Andrew. They are such an effective team!

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

03/05/2011 - nwhenriks
Sold a Condo home in 2007 for approximately $425K in Little Italy, San Diego, CA.

Although born and raised in San Diego, I spent several years away from the region, in the East for college and graduate school, and then again while working in Asia. When I received a job offer in my hometown, I immediately knew who to contact as began the process of finding and eventually purchasing my first home. Through her role as my agent I realized that Nicole's dedication to clients and exceptional professional competence directly mirrors the other fine personal qualities I came to admire within her. From the early days of previewing, to the close of escrow, and beyond, Nicole extended to me a level of courtesy and attention I never would have expected in my wildest dreams. I only hope that I spend the rest of my time here in beautiful San Diego; Nicole has spoiled me for any other agent and I can't possibly imagine working with anyone else; it would just be a waste of time.

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego

 

  

03/04/2011 - lisa619
Showed home in 2009 in Midway District, San Diego, CA 92101.

I was referred to Nicole Mazzola of Andrew Arroyo in January 2008 by a friend who had worked with Nicole in purchasing his condo downtown. His recommendation was glowing, but working with Nicole has been a much more amazing experience than I ever could have hoped for. Nicole is the perfect trifecta of excellent professionalism, real estate market and process knowledge, and responsiveness that every agent would be lucky to possess (and every potential home owner would be lucky to have closing their deal!)

As a novice home buyer, Nicole patiently educated me in every step of the process from learning about HOAs, negotiating purchase price, managing the closing process with escrow, and current downtown market trends. I am an attorney and had lots of questions, and Nicole cheerfully and diligently helped me with each one. She always responds to my inquiries in a very timely and thorough manner.

I received compliments on Nicole from both the escrow office and my lender as to Nicole's attention to detail and responsible communication with each, with both indicating that they felt Nicole's services stood out from other agents they had worked with and that I was lucky to be working with her. I agree!

Nicole also thinks outside the box and is very skilled in anticipating my needs, before I even realized I would need or want more information or help during any particular step in the process. Yet she does so in an incredibly gentle and helpful manner and without being overbearing. Nicole is properly assertive when the situation demands (such as in communicating my negotiations to seller's agent) but not overly aggressive in trying to "sell" me on a particular home. She possesses a wonderful intuition in being able to read her clients and their needs and the ability to serve them in a way custom tailored to their particular personality.

I usually go by the mantra "If you want something right, do it yourself". Nicole is one of the few people I've come across in life both personally or professionally that I trust implicitly to parse through information, give me what I need to make a good decision, and to protect my interests in the process. It is so nice to be able to rely on a partner like Nicole with whom to navigate the sometimes overwhelming and stressful nature of a home purchase.

Profile picture for HomesForSaleSanDiego
Response from HomesForSaleSanDiego