I contracted with Hope through another agent to sell home. I now live in California and it has been the worst experience working with her. She has basically checked out of the entire process. Seldom has she called me to update me during the process, I've always had to call her several times within 6mths period and my contract ended this month (June). I've had no communication with her. she had not returned my call in order to get the keys to my home. I called again and she said her phone was acting up. If it were possible I would not give her any stars. I would not recommend her to anyone as a realtor.