REALTOR, CRS GRI (6 years experience)

Buyer's Agent,
Listing Agent,

Ratings & Reviews



03/13/2015 - cheri2joeo
Bought a home in 2014 in Red Oak, AR 71913.

My husband and I were living out of state and made several trips to Hot Springs to look at homes. Kay drove us to several areas in Hot Springs and was very informative about each one. Her professional approach, knowledge of the market, the different subdivisions, lakes and amenities of Hot Springs helped us find the exact location for us. We are so happy with the home we chose.

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Response from KAY on 03/17/2015

Cheri & Joe - greatest time helping you two transition from TX to Hot Springs!! I think we found a VERY special home for you two with fantastic views! Thank you for choosing me to be your Hot Springs Realtor - and oh so happy to have a new friend as a bonus!



03/06/2015 - user76611
Bought a Single Family home in 2015 for approximately $75K in Hot Springs, AR.

Kay is an excellent realtor! My mother wanted to purchase a home in her new town (Hot Springs) and asked for my help in looking at properties. We started searching at and after finding a property that interested her, I took a chance and clicked the "send a message to the realtor" button. It was 8:30 pm on a Friday when I sent the email and to my surprise Kay emailed me back. We corresponded back and forth a bit and then she called. We spent the next two hours discussing Mom's wants/needs and looking at properties together!! I was so grateful that she could help me so late in the evening. I don't know many people, especially a realtor, who would have done that! I felt so comfortable after speaking with Kay that evening that I knew she would be the right realtor for my Mom. Kay was so knowledgable about the area that the two of them were able to narrow the search quickly. Kay showed my mother all the houses she wanted to see and helped Mom find her dream house...on a budget and in a rush! The whole process was complete in less than 2 months! This was a great experience for my family and If you are looking for a house in the Hot Springs/ Garland County area, I highly recommend Kay Bancroft! She went above and beyond to help us and I know she would do the same for you.

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02/09/2015 - user4927057
Showed home in 2014 in Hot Springs, AR.

In our search to find our retirement home, we found Kay to be very professional, knowledgeable & personable. Kay, based on the sites we wanted to view, researched the area and recommended & showed us other sites during our visit. We have decided on Huntsville, Alabama as our retirement home area due to the location that fits our children & our future traveling needs. We would definitely recommend Kay to anyone looking for the "right" realtor for a vacation rental and/or home search in Hot Springs, Arkansas area. Thanks again, Kay for your time and help in our retirement home search..

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01/19/2015 - mschmu36
Bought a Single Family home in 2014 for approximately $200K in Hot Springs National Park, AR.

My husband and I were recently in a bind to find a home for ourselves locally in Hot Springs, Ar. We were recommended from a friend to go to Trademark Realty in Hot Springs, Ar. where we met Ms. Kay Bancroft, a realtor.. We expressed to her what we were looking for and she immediately impressed us that she was very knowledge in real estate as well as the area we were looking for. Ms. Kay Bancroft led us through every aspect of what we needed and expected in this area. We never felt as tough we were neglected at anytime, She was the utmost patient, reliable, professional individual we could have ever expected, or asked for. I would highly recommend Ms. Kay Bancroft to anyone who is on the market for any type of real estate. She has earned my respect and friendship, which should be a lasting one for both my husband and I. Trademark has the best realtors in this area.

Mrs. Mary Schmuhl

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01/16/2015 - zuser20141028174021793
Bought a Single Family home in 2015 for approximately $125K in Hot Springs, AR.

My family and I just bought our first house. Kay was sweet and helped us with each step of the way. She was very prompt and stayed on top of things. We are so very happy in our new house and very thankful for Kay and all of her hard work. Thanks Kay!!!

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Response from KAY on 01/19/2015

Thank you Leticia!! We worked very hard on this one, didn't we! Hard work and lots of prayer and we had a great closing day with you getting the keys... THANK YOU for staying encouraged and positive with me - you were always so prompt to get the documents we needed to move forward. CONGRATULTIONS - wishing you and your sweet family years and years of happy memories. You know I am always here for you!



01/15/2015 - latricia1980
Bought a Single Family home in 2015 for approximately $125K in Hot Springs, AR.

I just closed on my first house today. I would like to thank you Kay from the bottom of my heart.. Kay was wonderful in helping me through this whole process. She was so knowledgeable and she stayed on top of things. My family and I would highly recommend her!!!

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01/09/2015 - user66345920
Bought a Single Family home in 2015 for approximately $125K in Hot Springs, AR.

Kay is a wonderful, caring person and as a realtor has helped us buy our First home! From knowing nothing of what to expect or do, she created the easiest experience in a load of paperwork. I highly recommend Kay as a realtor due to the atmosphere she brings to help you and your family create your dream home! She is extremely knowledgeable and very personable! She will be our realtor for a lifetime!!

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Response from KAY on 01/12/2015

THANK YOU Destiny!! You were such a joy to help - so excited and enthusiastic about buying your first home. Thank you for all you kind comments, too... - I will continue to be here for you if you need anything at all - and will be ready to assist you again in years to come!! Enjoy every moment in your darling first home!!



11/19/2014 - mdw042000
Sold a home in 2014 in Red Oak, AR 71913.

Kay helped us buy and sell our home at the same time. I had originally tried to sell my home on my own, but after 5 months of trying I decided to use Kay, since she was also helping us search for a new home. Kay was very swift and efficient at instructing us what we we needed to do to make our house marketable. With her help we had a buyer in 6 days.

Kay was accessible for both processes, and although we had a few setbacks with the third party seller, we were able to close on our new home!

Thanks Kay!

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Response from KAY on 11/19/2014

Thank you! I was also so happy to get your first home under contract in 6 DAYS!! We both worked hard - you really did a great job with me. The timing was perfect for you in every way. Concerning the home you bought at the same time, it's very difficult to be an "process expert" when dealing with a seller who is a 3rd party bank !!!! Actually we are at their mercy as to the process and how long it takes - and the bank will only be responsive when "they want to be"! The key is to hang on to the transaction like a bulldog and keep after it day after day, and that's what I did - for weeks!!!. So excited at the huge blessing you have with your GORGEOUS new home!!! The Lord is Good! I really feel so blessed to have gotten to know you and please know I will always be here for you long after "both" sales. Sure do appreciate being your Realtor!



11/15/2014 - user1351614
Bought a Single Family home in 2014 for approximately $75K in Hot Springs, AR.

As first time home buyers my fiancé and I were very pleased with the helped and effort that Kay has given us! She took a lot of her time over a few months to show us all the houses we wanted to look at and even found more that we're not on the zillow app. She set us up with a great lending agency that made everything very easy. Not only has she worked with us to find a house but has also built a personal relationship with us. We still talk to her and she is always there for any question even though the closing is final. Kay is very experianced and knowledgable, if she don't have the answere off hand she will work until she finds it. Over all a very good listener and hard worker!

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Response from KAY on 11/17/2014

Hey Bryan & Santana: LOVED helping you get your first home - and it is truly a great place with an awesome back yard too. Yes, you know you can always count on me to be there for you and answer any questions you have - plan on always being your Hot Springs Realtor and help you meet those "retirement" goals at a young age! Then we will buy the big home on the lake you always talk about!! Thank you for choosing me as your Realtor.



11/09/2014 - paulagrant2009
Sold a Single Family home in 2014 for approximately $100K in Hot Springs, AR.

Kay was very prompt and courteous with my husband and I. She answered all questions and listened to concerns during the selling process. The professional photos were a very nice touch. We received and accepted an offer within a week of listing our home.

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Response from KAY on 11/13/2014

Loved listing and selling your home in a WEEK!! I agree, the professional photography played a big role in the sale. I know you were hoping your home would be worth more, but after studying the comparable statistics, we priced it exactly where it needed to be to get activity. The process went smoothly all the way to closing and I again, thank you for your trust and confidence. Now you are in a position to move forward with a new home!