We would not recommend Ian Stone for a Realtor for two primary reasons:
1) His apparently apathy toward his customers. Aside from a brief walk-through interaction with Ian, we never heard from him again. As a customer, one would expect a check-in every so often from the manager regardless of how well things are going, and especially if things are going poorly. If a Realtor doesn't appear concerned about his customers, how hard is he working to sell your house?
2) Misleading. Realtors are salesman and need to get customers, but we were initially presented with an encouraging quick sell at a good price; this turned into the team never selling our house even with our dropping the price every time they encouraged us to do so. After 5 months, the resulting list price was about 10% under the initial price with the team asking us to drop it more. There is being a little ambitious, and then there is being truly misleading for the sake of getting another customer, and unfortunately we feel the latter was the case. Honestly is something to value in a business relationship.
We never turned down a showing, always dropped the price within a week or so of the team encouraging us to do so, and received good feedback. We feel they did not do a good job presenting the situation, and we are discouraged we never heard from Ian after our initial house walk-through - even once our contract was near/after expiration. It is about a week after our contract expired, and Ian has still not contacted us, nor has he picked up the for sale sign, nor has he removed the lock on our front door. Our primary contact was one of members of his team.
My wife and I chose to interview Ian's team based on these reviews - we would advise anyone to choose several Realtors to interview before making a decision. We would encourage anyone using these reviews to consider choosing a different Realtor, or at least keep our story in mind during the initial interview.