I had talked with a number of other lenders prior to meeting Imma, and I have to say that she was clearly the best one. While the other lenders preformed a hard credit checks (without my knowledge), she did not do so until I approved of it (luckily, they had not harmed my credit as significantly as we had thought they would have). She explained the loan and closing processes to me very thoroughly, and did not mind repeating herself or reexplaining when I had a question. Any time I contacted her (via email or text), she followed up immediately.
Imma provided me with a number of loan options, all of which had the (estimated) closing and monthly costs calculated. This was something that none of the other lenders had done with me (nor did they seem to have any interest in doing so).
Perhaps the best thing that Imma did for me was get me to closing in two weeks. That helped out both myself, as well as the seller, and we were grateful that she was able to do this.