I would like to acknowledge the exceptional quality of work performed on my home along with the extreme professionalism by John Paoline and Incredible Home Improvements, LLC in November, 2013. I was very unsure about how to change or add character to the exterior of my split level home. John assured me that he would be able to achieve a look that I would love while choosing products he believed in.
John always kept me informed of the schedule of the project even when weather issues arose. He was a clear and effective communicator during this entire remodel especially when there were unforeseen issues during the removal process of the roof and shingles. I’ve had my share of bad experiences with several prior contractors due to lack of communication. This was never the case with John. He always involved me in the decision making process if a problem arose without passing unreasonable costs onto me. The Incredible Home Improvement crew was very dependable, trustworthy and extremely respectful to my home especially during the removal process of asphalt.
I am very pleased with the final outcome of my home. My roof, siding and portico look beautiful. John and his team were able to deliver what was envisioned. I would not hesitate to recommend John Paoline, general contractor of Incredible Home Improvements to my friends, family and anyone else who would be interested in remodeling or renovating their homes. I look forward to working with him again in the future for other projects in my home.
Sincerely, Jennie Gentile