Hello my name is Chuck Woodward. I remortgaged my house two years ago and during my search for a mortgage company representative I found Ms. Iris Crespo. She was very helpful in answering my questions and following through contracts on a line by line basis. Ms. Iris Crespo was very knowledgeable in her field. If she needed to consult with an Underwriter to get an answer that she did not have access to she always got back to me promptly. I found her to be very professional and honest about the whole process. Ms. Iris Crespo is not pushy either. She is patient, calm and gives good comprehensive customer service! I would recommend her services any time!