We've been working with Chuck for almost a year--he's been helping us find a potential retirement home in the beautiful Traverse City area. We are looking for a good deal, we are picky, and are not in a hurry to buy. Probably not ideal clients. At any rate, Chuck has been proactive and very helpful. He understands our needs/wants and has been very patient. He is very knowledgeable and is an excellent communicator. He cares about doing a good job. We appreciate the solid guidance he has provided to us. My husband is a real estate professional as well, and we want to work with the best and that's what we see in Chuck. Highly recommend.