All around great realtor to work with. Prior to using Iva, my fiance & I worked with two other realtors. One would never return phone calls, the other didn't seem to listen to what we wanted & would send us properties that didn't even meet half of our criteria! Iva really listens, promptly returns calls, & works diligently to find what you are looking for. We were having a really hard time finding our first home, and contrary to the common belief that its a "buyers' market with much to choose from", there was so much garbage out there to sift through. Since turning our search over to Iva, we stopped wasting much of our precious time. She knillew what wasn't even worth a look, and only showed us properties that really had potential. What impressed me most, however, were her negotiating abilities. Once we saw the property we both loved, she was able to negotiate the price down over $35,000! Very professional, knowledgable, prompt, and to the point. Also full of helpful pointers on anything from the mortgage process, renovations (what's worth it to do, what's not), decorating, moving, and getting settled into a new neighborhood. Will absolutely use her when its time for our next home.