I first met John in September of 2013 and immediately knew that this was the guy i wanted to work with. I thought my house in shambles, but after John I met with John I felt alot more comfortable as he told me I had a great property and he would love to take on the challenge of selling it. Unfortunately my girlfriend at the time wasn't as enthusiastic about selling as I was. I told John I was going to hold off on selling and he was understanding. Months later I broke off the relationship and called John a week later. I was very impressed that he remembered me and house even though we hadn't spoken in a long time. The next day John came over took pictures and we talked about the stratgey we use to sell the house. I say we because he really made me feel like part of the team. As soon as it came on to the market there was alot of buzz and alot of showings. John also set up open houses for three weekends in a row. The new owner showed up to that 3rd open house and put in an offer that I accepted. The new owner had some things he wanted me to take care and I did not know how to about getting these things done. John was right there and helped get these things done. I could not attend the closing and was shocked to hear my lawyer wasn't there. Luckily though John was there and on my behalf negotiated the last little details so we could get the deal done. Im really happy that I came across John. He made feel comfortable, was very knowledgeable, worked very hard to sell my house. We John also helped me purchase my next home which ill talk about if I get another zillow review.
Bought a Single Family home in 2014 in Jamaica Plain, Boston, MA.
John helped us by our first house. Overall we are exceptionally pleased with the house that we got and we cannot say that we definitely would have gotten it if it had not been for John's expertise. He is a very dedicated realtor and always willing to take on a challenge (if you have an unusual property, I definitely recommend John). Below are more details into what we liked and did not like about working with John:
- He was always on call and answered his phone/text at all hours. He would reply to our emails even late into the night or early in the morning. I would assume he is one of the most responsive realtors out there.
- If we wanted to get something done, he would work hard to help us. For example, we wanted to complete an electrical inspection and he got his guy to come out despite some obstacles. Further, his electrician did not charge us.
- He is an AWESOME person to hang out with. Viewing houses won’t be nearly as taxing with a fun realtor to do it with.
- We got two outstanding recommendations from people we knew before asking John to be our realtor.
- He is very technologically endeavoring and always willing to try something new. He is always trying something new and taking on new challenges.
Did not like:
- The house had some significant issues that we did not find out until we moved in. We were satisfied with John’s services until we moved in and found the flaws. It is the buyers’ responsibility to inspect the house as thoroughly as they would like and should accept the consequences stemming from their decisions. However, it is the job of the realtor to also inspect the house and assist the buyer in making the best choice (if they aren't inspecting the house, why are they walking around with you). No one will catch all the flaws, but all the major flaws should be known prior to purchase. We tried hard to complete a thorough inspection and be diligent about the process. We recommend every home buyer slot at least 1 hr/1k sqft for a thorough home inspection after the home inspector. Test everything, remove questionable outlet covers, and lift rugs up if they are not fixed, are just some examples.
I would attribute the inadequate final inspection to our rushed schedule. We recommend you slot at least 45 min/ 1k sqft for the final inspection.
- It is the responsibility of the realtor to assist the buyer in asking for a fair price reduction if flaws are found after the inspection. Our realtor was very discouraging of asking for money off. His confidence gave us a false assurance that the house was in better shape than it actually was, and that the sellers’ would back-out of the contract. We overpaid for our house and should have asked for significantly more money off to correct the issues.
- The first issue was a hole in the bathroom that used to be a vent (very old house). They had rugs laid over it. We lifted the rugs to inspect the tiles, but did not fully remove the rugs.
- The second issue was with the electrical system. The home inspector told us there were issues, but did not know the extent. John offered to have his guy come out to complete the inspection. His guy did not charge us, which we are very grateful for. However, he also did not complete a thorough inspection and did not find the major issues.
- The third issue was that the sellers left ~200 lbs of junk and paint in the house prior to the final inspection. We should have told them to remove everything. Since we had so little time to complete the final inspection, we only did a cursory inspection of the paint and thought some of it might be useful. We expect realtors to continue giving guidance during the final inspection and double-check questionable decisions by the buyers.
We did not locate all this junk because we did not check everywhere. Further, the “worthwhile” items they did leave were not in working order. We expect realtors to assist in the final inspection and advise the buyers. In hindsight we should have not kept any of the paint or “worthwhile” items because they appeared in bad shape.
- The sellers did not provide all the keys to the house. When I asked our realtor for their contact info to get the keys, he discouraged this. He is correct in that replacing all the locks is good practice, but it is still our right to receive all the keys to the house; we should not be forced to change the locks so we can use all our doors. Further, because we never actuated the backdoor locks, we never discovered the significant issues with the doors.
We learned a lot about buying a house and will be more careful in the future. In today’s modern world a buyer can look online and find the houses they are interested in viewing. I expect a realtor to complete the administrative side, advise on the purchase, point out issues, work to get the best price, and verify any questionable decisions. If we only wanted a realtor to complete the administrative side, we would purchase a house through www.Redfin.com.
Response from John Jay on 09/11/2014
I would like to first thank you for taking the time to provide the review. I appreciate them all, good bad, or indifferent. I like to think that I can take some constructive criticism as an opportunity to improve my service.
I must say that I am a little set back by some of your comments considering all the high praise I received from you and your fiance throughout the process. If you are not satisfied with your purchase, I would be more than happy to put the house on the market and start again and assist you with a property more to your liking.
Bought a Single Family home in 2014 for approximately $325K in Westford, MA.
John worked with me throughout the course of the past year as we searched in towns all around the greater Boston area. John was always willing to work. I never felt that I could not contact him with any questions/requests regarding the home buying process.
I would certainly recommend John to other home buyers.
Response from John Jay on 09/09/2014
Thank you so very mush Brent. It was a a great experience working with you and Lauren. Just to have the opportunity to be part of that special time in your life is to me an honor and a privilege. Thanks again
Sold a Single Family home in 2014 for approximately $300K in Revere, MA.
We worked with John to sell our house. We were very new to the process as this was our first home. John helped us navigate the process smoothly. He has very good knowledge of the local market, trends & Pricing. He is very responsive to any questions & works with you to achieve your goal. Overall it was a great pleasure working with John & I definitely recommend him!!
We had a lot of moving parts with our sale. We sold our primary and investment homes for two investment properties. John helped us price our home to SELL and we did that way faster than we thought possible in our area. He is honest and direct. I personally chose John because he excels in the business, knows the market and has the sense of urgency that we were looking for.
Sold a Single Family home in 2014 for approximately $275K in Lynn, MA.
Thank you John for you expertise. I recently sold my home in lynn MA. John was extremely thorough regarding all aspects of the sale. John creating a very impressive listing for advertisement. Also his knowledge real estate market was priceless. He had my house under agreement the first open house he had, that was impressive. I'm very pleased that John was able to sell my house in such timely manner, and help me find suitable house. I highly recommend John to all my family members, and friends.
Thank you John Jay Green.
Bought a Single Family home in 2013 for approximately $300K in Saugus, MA.
John made the home buying process very easy and was an excellent resource for any questions I had along the way, and being a first time home buyer, I had many. We closed on our new house at the end of May, and I couldn't be happier! I feel having John as a buyer's agent was one of the best decisions we made. It made the process so much faster and easier than trying to do all of this alone. Thanks again John! :)
Bought a Single Family home in 2013 for approximately $275K in Quincy, MA.
John is great,he is always available, and quick to respond! I was a first time home buyer, he explained everything in detail, and definately worked for me.I would highly revommend him for all of your real estate needs.
Response from John Jay on 06/07/2013
Thank you for the kind words. It was as much a pleasure for me assisting you in finding just the right house to make a home. In just the right area.
Sold a Multi Family home in 2013 for approximately $400K in Peabody, MA.
Selling my house was very emotional for me. John was professional and made me feel comfortable every step of the way. He answered all my questions and made the process easy. I would use him again and I have already recommended him to my friends and family .... Tracey Silva
Response from John Jay on 06/04/2013
Thank you so much clients like you are why I am still in this business