As we were buying a commercial property from a distance (Australia) we gave a brief to Jack on what we were looking for. When we arrived in LA we had already had a number of emails with all the information we needed to get a short list of potential properties. Jack arranged for us to view a number of properties even though some of the agents could not bother to show us the properties and just said look over the fence. Without Jack's persistence we would have given up. We returned home and were able to purchase a property with Jack handling all negotiations for us. We would highly recommend Jack when buying or selling a property as he works hard to get a deal done.