I just hate being lied to. We signed up with him to get our house listed on the MLS and so far he has broken his promises to us. They run a program whereby you pay them a flat fee (which we paid) to have them list your For Sale by Owner house on the MLS. We specifically triple checked to be sure that it would be OUR contact info that would appear on the listing. After all, whats the point of paying for a For Sale By Owner listing if the MLS listing directs everyone to him and then he signs them as a client and then turns around and charges you a commission. However despite their promises they did exactly the opposite of what they said. They did not include our contact info on the listing, they included their own. When we complained that they hadnt done what they promised they said "dont worry we will forward all the leads to you." BUT we had already called as a buyer and were told that we were going to be matched with a broker "from their network" to see the house. When we confronted them with that they clarified and said "yes we will forward the leads to you OR if we decide we may match the buyer with a broker." Gee I wonder which they will "Decide" to do -- give us our leads or sell them to the highest bidder. Im hoping we can persuade them to do what they promised but after one day of working with this agency we are filled with regret and concern.
Dear Howard It is very disappointing to see your review after your home is listed for 1 DAY. This is our first negative review. We had a fake review from a realtor (post as a buyer) before. You should wait 1 week to see where your leads goes before rush to conclusions. You spoke to answering service who does not know our policy. We do forward all leads to sellers. We try to service the leads too, but we do make all effort to link you and buyer directly. Your contact info is listed on the MLS report. We can not publish your name and # due to NJAR Privacy rule. But we put in an automated 888-362-6543 to link to you. It is also on your FOR SALE sign. When people call, they will enter your MLS# (1512843). Your phone# will be played. Please test it yourself. Please see web link on Realtor.com for the 888# on there: http://www.realtor.com/realestateandhomes-detail/10-W-Deerhaven-Rd_Mahwah_NJ_07430_M64082-85965 Sincerely, Jack, Nancy, Alisha & Penny Realmart Customer Service Team